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JANUARY 17, 2024

In the competitive landscape of today’s business world, providing a top-notch customer experience is essential to not only retaining existing customers but also to attract new ones. Companies that prioritize customer satisfaction often find themselves on the path to sustainable growth. Keep reading to explore seven effective strategies to enhance.

Strategy 248

Strategy Power Company 248

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DECEMBER 13, 2023

If I were to ask your employees if your organization is ready to navigate the next global crisis, what would they say? As much as we’d like to think we’re prepared for whatever crisis comes our way, the pandemic and subsequent global supply chain crises clearly proved many organizations are.

Crisis 273

Crisis Globalization Supply Chain Organization 273

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OCTOBER 23, 2023

There might have been a lot of challenges to overcome when you were operating your business out of an office, including distractions, money, and overly long meetings. However, this does not mean that remote work is without its problems, and you might find that you get frustrated by the concept.

Tips 171

Tips Operations 171

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OCTOBER 18, 2023

“One of the biggest stumbling blocks for organizations is an unwillingness to be brutally honest about the challenges they face.” There’s no question leadership is becoming a more challenging role than it was 5-10 years ago. The rapid pace of change, the on-going uncertainties, even the very nature of the.

Succession 164

Succession Uncertainty Leadership Management 164

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SEPTEMBER 6, 2023

It seems like every day there’s another news report about a company’s decision to have their employees return to the office. Of course, if you’ve been following the leadership space for some time, this isn’t too surprising. After all, it was only a few years ago that organizations were limiting.

Organization 156

Organization Report Course Leadership 156

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AUGUST 31, 2023

It was like living in the movie 28 Days Later. The normally bustling streets of London were eerily empty as I ventured out for supplies. A lady approached clutching her scarf to her face, then stepped off the pavement to avoid me, her eyes full of mistrust, fearful of even.

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252

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JULY 26, 2023

To offer remote work opportunities or not to offer remote work opportunities? If you look at the articles found in various business outlets these days, it would seem organizations are facing an existential crisis when it comes to how today’s workplaces should operate. At the heart of this debate is. Click to continue reading To offer remote work opportunities or not to offer remote work opportunities?

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Team Succession Crisis Operations 130

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JULY 24, 2023

Content marketing has become an integral part of digital marketing strategies, and it continues to play a significant role in engaging audiences and driving organic traffic to websites. The power of well-crafted content lies not only in its ability to attract readers but also in its potential to be shared.

Content 235

Content Marketing Marketing Strategy Tips 235

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JUNE 28, 2023

During times of uncertainty, it’s natural for leaders to want to lean into their ‘best practices’; of sticking to what they know and what got them to where they are today. But is this really the smartest and best approach? Or should leaders instead “lean into risk” by embracing different. Click to continue reading During times of uncertainty, it’s natural for leaders to want to lean into their ‘best practices’; of sticking to what they know and what got them to where they are today.

Uncertainty 171

Uncertainty Organization Succession Entrepreneur 171

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JUNE 21, 2023

Some folks achieve success…and then change overnight. It’s as though one moment you know the person, and the next moment they’re unrecognizable. Even though they look the same, the way they act, treat people, and view the world is completely different. It’s as if their ego seizes control of their.

Succession 329

Succession 329

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JUNE 19, 2023

In most situations, insurance is optional. You don’t legally need to have insurance in many cases to open or operate your business. The larger your company gets, however, the more it stands to lose. So while you won’t have the law breathing down your neck, you may just put yourself.

Insurance 139

Insurance Operations Company 139

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MAY 31, 2023

If there’s one certainty in leadership these days it’s that you better be comfortable leading through unending change. Key to your ability to succeed under such conditions is making sure you take care of your employees and also yourself, while also helping their organization prepare for the future. And according. Click to continue reading If there’s one certainty in leadership these days it’s that you better be comfortable leading through unending change.

Crisis 171

Crisis Organization Executive Coaching Globalization 171

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MAY 24, 2023

According to a recent leadership study conducted by Korn Ferry, only 17% of executives believe they possess the necessary leadership capabilities to overcome the challenges ahead. Many executives obviously face self-doubts and question their team members’ leadership skills. In my experience, one of the major reasons for this is that.

Leadership 156

Leadership How To Execution Skills 156

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MAY 23, 2023

In the fast-paced, demanding work environment of today, stress has become an all-too-common companion for many employees. And stress can adversely affect their physical and mental well-being, productivity, and overall job satisfaction. As an employer or manager, it’s essential to recognize the impact of workplace stress and take proactive measures.

Stress 148

Stress Management Succession Environment 148

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MAY 22, 2023

As a business leader, it is up to you to set the professional standard across your company. If you cut corners over the years, you can trust that your staff will follow in your footsteps, which could destroy your brand’s image, reputation, and revenue. For your business to be a.

Reputation 177

Reputation Follow-up Company 177

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APRIL 5, 2023

After the murder of George Floyd, the world seemed to rise up collectively to demand an end to racial inequality. And while many organizations openly spoke about commitments to improve racial and gender equality within their workforce, the situation hasn’t improved. In fact, in some cases, it’s actually gotten worse. So how do we move past performative efforts to genuine action to overcome persisting racial and gender inequalities in today’s workplaces?

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Magazine Open-book Review Commitment 230

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MARCH 29, 2023

Workplace performance is directly related to the health of your employees. People who feel hale, hearty, and happy are more likely to properly focus on the task at hand and give it adequate energy to accomplish it. Being around coworkers who apply the same amount of vigor encourages the productivity.

Productivity 313

Productivity Products How To Energy 313

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MARCH 29, 2023

Hybrid work environments are becoming more and more popular. As businesses look to the future of work, some of them need a more integrated option that’s a hybrid of regular on-site workers and fully remote staff. Depending on the business and your role within it, a hybrid work solution could.

Succession 222

Succession Environment 222

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MARCH 27, 2023

Businesses are often focused on the bottom line, which is important, but in the process can forget about the things that help them get the most out of their employees without abusing them or taking advantage of them. If that’s you, here’s an important bit of information, employees who are.

Skills 202

Skills Information Process 202

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FEBRUARY 22, 2023

It seems like every day there’s another news report of yet another company mandating employees return to their office, another report of new findings about the consequences of rising employee anxiety and burnout, and more reports warning about the ever impending arrival of another economic downturn. Against that backdrop, I. Click to continue reading It seems like every day there’s another news report of yet another company mandating employees return to their office, another report of new findin

Succession 358

Succession Leadership Report Company 358

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FEBRUARY 15, 2023

Boosting employee engagement within your organization is easier said than done, but any step in the right direction is sure to have a positive impact. The question you need to address is how to best improve employee engagement. Once you have a strategy, you can then carry it out with.

Organization 194

Organization How To Strategy Positioning 194

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JANUARY 1, 2023

Internship programs offer numerous benefits to graduating students and recent graduates. Aside from providing opportunities to improve their knowledge and skills in their chosen field and boosting employability, on-the-job training (OJT) can help them get ahead, build a professional network, and start meaningful careers. No wonder many students, fresh graduates, Click to continue reading.

Company 202

Company Career Training Skills 202

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NOVEMBER 23, 2022

In a digitally-inclined society, most leaders are familiar with automation tools and their effectiveness in business. Automation has become an integral part of decision–making, data collection, workflows, performance, marketing, sales, and other business processes. It enables organizations to develop strategies that maximize the full potential of their workforce.

Tools 206

Tools Marketing Strategy Process 206

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NOVEMBER 16, 2022

Over the course of delivering numerous leadership keynotes and workshops this past year, it’s been interesting to see what themes leaders are looking for answers or guidance on. On a personal note, it’s also been gratifying to return once again to delivering these sessions in person and not just virtually. After all, there’s nothing more rewarding than being in a room full of leaders and watching as those light bulbs go off as they now realize what they need to do differently to address a curren

Power 245

Power Workshop Leadership Audience 245

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NOVEMBER 15, 2022

In a time when people are more mobile than ever, it’s important to have a way to connect with individuals from around the world. You may need to gather people together in different time zones, who work in different parts of a city, or who simply need a convenient way. Click to continue reading.

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183

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NOVEMBER 9, 2022

Being successful in business means also being successful with finances. Too many businesses go under not because they were bad businesses, but because they made unwise financial decisions that snowballed over time. If you want to create a business that stands the test of time, you’ll need to do things. Click to continue reading.

Finance 198

Finance Succession 198

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NOVEMBER 8, 2022

Over time, you’ve been routinely told that you have the makings of a good leader. Now, you’re hoping to secure a position that places you in this certain field. There are many jobs that put your leadership skills to the test. Due to the sheer amount of careers you can. Click to continue reading.

Career 315

Career Skills Leadership Positioning 315

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OCTOBER 5, 2022

No matter which industry your organization operates it, there’s a pretty high chance that you’re grappling with how to motivate and engage your employees in the daily work they do. This challenge has manifested itself in various ways – from the Great Resignation to more recently the notion of quiet quitting. Regardless of what we choose to call it, the underlying problem is the same – people don’t feel a strong connection to the work they do, and consequently are not as invested as leaders want

Human Resources 363

Human Resources Business Objectives Long-term Operations 363

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SEPTEMBER 29, 2022

Finding the right balance in your business between growth and creating a sense of community with your brand is crucial in creating a better customer experience. Creating a sense of community in your business can lead to significant revenue gains, especially if you pair that experience with an excellent follow-up. Click to continue reading.

Brand 338

Brand Follow-up 338

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SEPTEMBER 22, 2022

Without question, being an effective listener is definitely a critical skill for leaders to demonstrate, especially as workplaces continue to become more demographically diverse. And yet, even the best leaders can fail to truly listen and understand what their employees really need from them, especially during times of uncertainty about. Click to continue reading.

Uncertainty 361

Uncertainty Leadership Definition Diversity 361

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AUGUST 17, 2022

In today’s competitive job market, it can be challenging to attract and retain good employees. However, offering a generous benefits package may make all the difference between attracting top talent and losing great employees to your competition. Benefits are so much more than just giving medical plans to your staff. Click to continue reading.

Marketing 319

Marketing Planning 319

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AUGUST 15, 2022

A business can grow in many ways but adopting some tried-and-true methods can expedite the process. The following are some of the seven best ways to grow your business: 1. Optimize tax refunds during business trips The type of business you do and where you do it might qualify you. Click to continue reading.

Process 339

Process 339

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AUGUST 10, 2022

It’s hard not to feel as though there’s a growing tide of divisiveness spreading across the world, splitting people into us vs. them camps on a variety of issues. Of course, those divisive issues found in various communities and countries inevitably spill into the workplace. So how can leaders ensure they’re closing the gap between those us and them groups within their workforce?

Diversity 358

Diversity Course Consultative Review 358

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AUGUST 3, 2022

Most of us find it challenging to communicate with people whose styles and opinions are very different from our own. Learning to listen respectfully and attentively to coworkers and employees, regardless of the cultural or personality differences, is a critical skill that should be developed by anyone who is motivated. Click to continue reading.

Team 347

Team Motivation Skills Development 347

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JUNE 29, 2022

Over the past several months, I’ve given a number of keynotes focusing on how leaders can drive employee performance. Given the current talent shortage impacting every industry, it’s not surprising that organizations want to learn how to best empower their employees, both from a retention perspective, but also no doubt in hopes it might also help attract the employees they need to keep things going.

Leadership 346

Leadership Succession Commitment Review 346

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MAY 18, 2022

There are certain tasks a leader is expected to do well if they are to help their organization succeed, and developing strategies for how their team will achieve their goals is one of them. And yet, you can walk into any organization and find numerous well-thought out and developed strategies. Click to continue reading. There are certain tasks a leader is expected to do well if they are to help their organization succeed, and developing strategies for how their team will achieve their goals is o

Wilde 361

Wilde Goal Succession Strategy 361

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MAY 11, 2022

Alisha struggled in her new leadership role. She found it difficult to think of herself as a boss when just a few short weeks before she was working alongside the coworkers now reporting to her. Alisha wasn’t prepared for dealing with conflict, making tough calls, and initiating difficult conversations. When. Click to continue reading.

Leadership 348

Leadership How To Report 348