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Understanding the Drivers of the Patient Experience

Harvard Business Review

Two, leadership rounds are an important means of exposing non-medical leaders in finance, operations, and other areas of the hospitals to the front lines of patient care. Customers Health Operations' However, presentations that rely on excessive amounts of data can be dry and uninspiring. Getting Real About Health Care Value.

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Eight Communication Traps That Foil Innovation

Harvard Business Review

For it to be successfully implemented, your development project needs to be accepted into the operations side of the business. This helps people understand where you are in the journey and the connections between immediate and future decisions and their consequences to the project. Don't under-communicate.

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What Data Journalists Need to Do Differently

Harvard Business Review

While data journalism’s advocates promise a turn from opinion to evidence, anecdote to analysis, and punditry to statistical predictions, what matters is not only the nature of the source information (e.g. whether it is an interview or a database), but also where it is from, how it was produced, and what it is for.

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44 Content Marketing Agencies Defined by 65 Marketers

Miles Anthony Smith

T Brand Studio Aside from partnering with big brand names, they use their authentic journalistic and storytelling approach to create custom content that is as compelling and fascinating as the rest of their journalism. Content marketing cannot be done by someone in finance that kinda dabbles in writing. But yes, they do!

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What the Best Transformational Leaders Do

Harvard Business Review

Transformational CEOs Tend to be “Insider Outsiders” The list is topped by companies headed by visionary founders with no prior experience in their industries; Jeff Bezos came from the world of finance, and Reed Hastings from software. They Communicate Powerful Narratives About the Future.

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What All Great Leaders Have In Common | N2Growth Blog

N2Growth Blog

More and more of my work involves communicating through the written word and exposing myself to some of the great storytellers of our time improves my ability to make my point "stick" [link] Scott Eblin I read (key word there) once that if you're able to read and don't, you might as well be illiterate. and college.

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