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Episode 298: Are you a new manager struggling to boost teamwork and communicate in ways that truly move your team forward? This episode explores seven essential communication skills every first-time manager needs. Skills to reduce conflict, earn respect, and build a more collaborative, high-performing team. Youll learn how to set clear expectations to navigate the shift from peer to leader.
I didnt start out as a founder. I started out as an arms dealer. Not in the literal sense but in the early days of Silicon Valley, I was on the front lines of sales, business development, and corporate development. I knew how to close deals, spot trends, and move fast. I was valuable but always on the periphery of the real action. I was building. I watched teams turn ideas into companies and products into platforms.
M OST business leaders assume that if they roll out the right strategy, success will follow. But the truth is, even the best strategy will fail without full buy-in from your team. Lack of buy-in is the silent killer of growth. Its why so many marketing initiatives fall flat, why sales teams resist new processes, and why companies struggle to implement real change.
When You’re the Stakeholder AND Out of the Loop Youre reading the latest executive update when it hits you: youve been left out of the loopagain. You didnt miss the memothere just wasnt one. Youre a key stakeholder. You own part of the work. Your team is affected. And yet somehow, you were left out of the conversation. Its not just frustratingits disruptive.
Before you can achieve success, you have to define it. Objectives and Key Results (OKRs) give you the framework to do just that. Paycor’s free guide includes a step-by-step process leaders can use to work toward – and achieve – their loftiest business goals.
Starting a new job is like walking onto a stage the spotlights on you, and everyones curious: Who is this person? What are they going to bring? This is your shot to build momentum, earn trust fast, and make people say, Were lucky to have them. But heres the secret: its not about showing off its about showing up. Whether youre leading a team, stepping into a new company, or switching industries, these first few weeks are your launchpad.
Toxic self-acceptance corrodes life. Dont be so pleased with yourself that it justifies mediocrity. We approve of ourselves and disapprove of others. Lopsided approval makes us thrash through life like a flat tire. Addiction to self-love becomes self-deception. Others arent your biggest challenge. Self-leadership is harder than leading others. More.
By Linda Fisher Thornton In my Applied Ethics Class, I introduce my students to the Five Whys. This is a simple and valuable tool for getting to the root cause of problems. We may think we understand why something happened but when we fix whatever we think is the sole cause we dont always get the intended result. The reason for that is that problems tend to have multiple causes.
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Leadership and Management brings together the best content for leadership and management professionals from the widest variety of industry thought leaders.
By Linda Fisher Thornton In my Applied Ethics Class, I introduce my students to the Five Whys. This is a simple and valuable tool for getting to the root cause of problems. We may think we understand why something happened but when we fix whatever we think is the sole cause we dont always get the intended result. The reason for that is that problems tend to have multiple causes.
Episode 297: How do you give critical feedback to your boss without risking the relationship, overstepping, stressing out, or burning bridges? Youre juggling priorities, managing a team, and trying to meet expectations. But what happens when your managers decisions create more chaos than clarity? In this episode, youll get practical tools to shift that dynamic and build a stronger, more strategic relationship with your bossno drama required.
In a world where misinformation spreads at lightning speed, how can leaders protect themselves and their organizations from making crucial decisions based on flawed thinking? In this episode of my Leadership Biz Cafe podcast, Ive invited Dr. Alex Edmans to join me to help tackle this timely and.
For ten years Ive been asking audiences of leaders this question: In the last year, has it been easier or harder to control your level of mental chatter? In every year of the last ten, the answer has been harder. It would seem, then, that the leadership curve on mental chatter is up and to the right. For example, a group of sixty-five leaders I spoke to this past week on the connection between effective self-management and positive leadership outcomes posted these overall results in a self-asses
If dreaming worked, youd already be there. I bet youre already working hard. Here are four secrets to achievement people often miss. #1. Find the problem youre built to solve. People who achieve success create and drive solutions. Who are you trying to help? How? More.
AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.
Struggling with an employee who takes excessive bathroom breaks? Those long toilet breaks can disrupt the workflow, leaving you wondering what to do. In this Q&A with Jane, learn how to handle long restroom breaks while staying compliant with restroom break laws. Get practical tips to address excessive bathroom breaks with kindness. Question from Sarah, HR Manager: Hi Jane, Im dealing with a tricky situation.
Case Study Delivering in-demand skills with CMI HTQs Blackpool and Fylde College, one of the leading Further Education colleges in the UK, is at the forefront of delivering impactful Higher Technical Qualifications (HTQs) in partnership with CMI. Through the Level 5 Diploma in Operational Management, the College empowers learners with practical, nationally recognised management and leadership skills tailored to meet industry demands.
Overcoming Cultural Barriers to Transform Innovation Capability GUEST POST from Noel Sobelman For large, established companies, driving innovation is more than a strategic priority, its a necessity for survival in competitive and fast-changing markets. Yet, fostering innovation in a legacy organization can be a daunting task, especially when cultural inertia stands in the way.
Bright meetings point to energized people. Lousy meetings point to poor leadership. When everyone groans before team meetings, its time to: #1. Restructure the way you run meetings. #2. Refocus on purpose and mission. Why meet in the first place? #3. Remove deadwood. Teams rise when you jettison weight. #4. Retire the team. More.
Diversity, equity, and inclusion are critical for an organization’s success. And companies that take bold action to help ensure an inclusive workplace will win every time. Discover how your company can create a culture that celebrates DE&I while achieving higher revenue and growth.
While Belgium is famed for its chocolate, this European nation also offers a different kind of sweet treat for its workforce. Known as Time Credit or Career Breaks , this flexible scheme allows working individuals to take a break or reduce their working hours for personal reasons such as childcare, education or well-being. But how does time credit work in Belgium?
Too often, we dont find out whats truly on others hearts and minds because we dont know how to ask the right questions in the right ways, explains Jeff Wetzler , author of the new book, ASK. In his timely, must-read book, Wetzler shows you a powerful method called The Ask Approach , based on a simple premise: that tapping into what other people truly think, know, and feel is a game-changing superpower for leaders.
What if the most fundamental leadership skill isnt strategic vision or operational excellence, but the ability to sustain your ambition without burning out? A recent Deloitte and Workplace Intelligence study revealed that 70% of C-suite leaders were seriously considering quitting to find roles that better supported their well-being. Meanwhile, emerging talent increasingly avoids leadership paths, […] The post Youre Likely Overlooking This Fundamental Leadership Skill: Sustainable Ambition
To keep gig economy workers engaged on apps like DoorDash and Uber, giving them either money or recognition worksbut combining the two doesnt, according to research from the University at Buffalo. The study found that monetary rewards and non-monetary incentives (like digital badges or good job messages) both boost worker participation when used alone.
Most HR leadership philosophies are grounded in two completely faulty assumptions — “change is hard” and “engagement drives results.” Those beliefs have inspired expensive attempts to keep change from being disruptive to employees. What these engagement programs actually do is create and reinforce feelings of victim-hood and leave employees unprepared to adapt to real changes that are necessary for the health and profitability of their enterprises.
A babys giggle, an insult, and being trusted with new responsibilities all have one thing in common. Theyre triggers. Frustration triggers me to talk louder. I choose to do the opposite. I ask questions and soften my tone. Thats my goal, at least. Turn triggers into advantage.
The IRS stimulus check deadline is fast approaching, and theres $1400 on the line. Not only is this an opportunity for millions of Americans to claim their 2021 Recovery Rebate Credits, but it’s also a chance for employers and their HR teams to support and promote financial wellness among their workers. The Internal Revenue Service issued a reminder for those who havent filed their 2021 tax returns to do so by April and recover a stimulus check in the process.
The Foundations of Effective Leadership Communication Communication is at the core of every leadership action. It’s a crucial tool that allows leaders to inspire, motivate and build accountability among team members. Engaging with individuals using the right communication skills can completely transformthe work culture and productivity. How can team and company leaders become visionaries for empowering and innovative leadership?
Theres a kind of magic that happens when we trust someonebut have you ever stopped to wonder what kind of trust youre feeling? Not all trust is created equal. Some trust lives in your head, built on logic and consistency. Other trust? It blooms in your heart, born from warmth and connection. I call these two types head trust and heart trust , and understanding the blend of both can transform how we lead, collaborate, and show up for one another.
Every company wants to be a leader in innovation, but how can you tell if your company is really innovating or just going through the motions? See the 5 signs you might be faking innovation and what to do if you are.
One of the more tedious aspects of the post-pandemic landscape has been the willingness of managers to go against the considerable evidence before them. Nowhere is this more evident than in the return to office mandates that companies like Dell and Amazon have recently introduced. The mandates ignore the considerable evidence gained during the pandemic that remote working is not only pretty productive, but great for employee wellbeing, engagement, and retention.
All Voices Arent Equal Dont listen to everyone. Some voices arent relevant. Some people have 10 opinions before breakfast. Some voices are worth your time. Some arent. Wise leaders listen broadly, but selectively. Here's how to evaluate someone's voice.
The golden state of California is making waves with its innovative approach to workforce development. At the heart of this significant move is the Digital Career Passport, a key component of Governor Gavin Newsoms bold vision to redefine how people gain skills and work. But what exactly are Career Passports? How do they fit into the education plan in California?
Case Study Developing Leadership Excellence in the Fire Service In partnership with the National Fire Chiefs Council (NFCC), CMI has developed and delivered two bespoke leadership programmes designed to empower both new and middle managers. These tailored courses equip fire service leaders with the skills and confidence to lead their teams effectively in high-pressure environments.
Get ready for the future of business. As HR navigates an ongoing labor shortage, leaders need stronger, more adaptable recruiting strategies. Do you have the tools you need to build a talent pipeline that drives sustainable business growth?
Discover how a single question sparked a 4-billion-dollar acquisition and why the best leaders never stop asking it. Todays guest post is by Joseph A. Michelli, Ph.D., author of All Business is Personal. What if one question could reshape your industry? In the early 2000s, Tom Lee, a Harvard and Stanford-trained primary care physician, was frustrated by outdated, impersonal, and inefficient primary care delivery.
None of us like to feel like we were second choice, but that’s inevitable in many instances, not least in the workplace. A recent study from Wharton explores how this makes people feel. What we found is that people feel less socially integrated in their work groups,” the researchers explain. “They feel like they belong less, and this makes them feel more distant from their co-workers.” Emotional fallout The researchers wanted to understand how feeling like a second choice
The purpose of transparency is to be seen for who you are. Its awkward when your inner critic berates you. Its difficult for those seduced by power and authority. Its impossible when leaders lack self-awareness. Transparency is noble in concept but tricky in practice. Learn more.
Layoffs have dominated headlines since the start of the year, but when a giant like Google announces job cuts , it sends rippled through the globe. In 2025, Google has once again made headlines with significant layoffs thatll particularly impact its Android, Pixel and Chrome teams. Sources told The HR Digest that layoffs notices were to affected employees at 6 p.m. on April 10, 2025.
ZoomInfo customers aren’t just selling — they’re winning. Revenue teams using our Go-To-Market Intelligence platform grew pipeline by 32%, increased deal sizes by 40%, and booked 55% more meetings. Download this report to see what 11,000+ customers say about our Go-To-Market Intelligence platform and how it impacts their bottom line. The data speaks for itself!
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