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Leadership Lessons in Southwest Airline’s Fall From Grace

Modern Servant Leader

The company has been a servant-leadership darling since it’s inception and co-founder Herb Kelleher applied the principles for decades before stepping down as CEO in 2001. Underinvestment in Technology. Because Southwest Airlines seems to have the worst, most outdated operating technology in the industry.

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Leadership Lessons in Southwest Airline’s Fall From Grace

Modern Servant Leader

The company has been a servant-leadership darling since it’s inception and co-founder Herb Kelleher applied the principles for decades before stepping down as CEO in 2001. Underinvestment in Technology This was the main root of their problem. Failing technology. The reason for this vast difference in recovery?

Airlines 130
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The Rise Of The On-Demand Workforce

The Horizons Tracker

The notion of the on-demand workforce was first brought to popular attention by Dan Pink in 2001 when he published Free Agent Nation, in which he predicted a future dominated by independent workers. This has been especially so in digital domains, where the Covid-19 pandemic has accelerated digital transformation efforts across the economy.

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The Path to Transparency

Coaching Tip

WikiLeaks, the swashbuckling new-media organization whose motto is “We open governments,” relies on a technology of extreme reticence called Tor Hidden Services — a part of the Tor Project, a nonprofit organization dedicated not to light and clarity but to shadows and opacity, to the increasingly difficult art of keeping secrets online.

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Thank You For Your Service (My Proudest Guest Post Ever!)

Mills Scofield

” The morning prayers of the local population could be heard echoing through the loudspeakers outside the large 25-foot concrete T-walls topped with barbed wire that surround our compound, a Forward Operating Base within an Afghan Air Force base.

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Veterans Among the Best Civilian Leaders

Strategy Driven

Always at the forefront of innovation, technologies pioneered by the military are often adopted by the commercial sector; companies looking for cyber knowledge or network engineering skills can find this expertise among veterans. Bill Sebra is Chief Operations Executive at Korn Ferry Futurestep. About the Author.

Agility 50
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New Ways to Collaborate for Process Improvement

Harvard Business Review

Emerging social networking technologies offer new ways to overcome these boundaries. Since 2001, IBM has used jams to get 300,000 employees and others around the world to explore and solve problems. It was far easier to create the technology than to get the management agreement to use it across functions and country units.

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