article thumbnail

Who Are The Process Whisperers, And Why Should We Be Listening To Them?

Terry Starbucker

Back in 2005, when I was SVP of Operations for a cable television company (Bresnan Communications), I started hearing whispers… They were telling me things about the business that needed our attention. Things that weren’t working. And things that were working beautifully. Because they generated more revenue, and LESS cost.

Process 272
article thumbnail

Speak Your Truth So That Others Can Hear It

Leading Blog

In 2005, he brought his experience and insights into the performance of engineered systems to McKinsey and Company, where he worked as a consultant and member of the Operations Practice. There, he mastered the technical aspect of organizational transformation and process improvement, as well as the cultural side of transformation.

McKinsey 425
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

What Your Organization Really Needs from You: Influence and Impact

Leading Blog

As a result, Tommy was able to step back and let his team sort out operational problems without his involvement. Since founding Berman Leadership Development in 2005, he has been a trusted advisor to general managers and C-suite executives across multiple industries.

Influence 410
article thumbnail

Ken Melrose Completes His Service on Earth

Modern Servant Leader

As such, many items like lawnmowers and chainsaws can harm operators when mishandled. The industry practice whenever an operator was harmed or killed was to dispatch lawyers to quickly resolve the matter. Billion when he retired in 2005. The Toro Company produces a variety of products in the landscape maintenance field.

article thumbnail

Disaster and Contingency Planning Lessons from the ICU

Lead Change Blog

Are you a leader tasked with planning for routine operations along with the response when routines are disrupted in ways big or small? That was the case for Memorial Hospital after Hurricane Katrina in 2005. In a hospital, lives are saved or lost long before patients’ treatment plans are written and implemented. Planning is Impersonal.

article thumbnail

The Secret Life Of Terry Starbucker

Terry Starbucker

Starbucker started out as no more than a screen name on a Blogger page back on December 25, 2005 (named after a certain brand of coffee). That somebody else kept a pretty busy schedule of his own, working for a fine little cable company called Bresnan Communications in White Plains, New York, as Senior Vice President of Operations.

CPA 263
article thumbnail

Ideal Values Versus Current Values

LDRLB

In many ways they are the operating system of the organization…But unfortunately they often have little in common with the high minded the words on the paper.” I like that operating system analogy and totally agree with Greg that many organizations have a large disparity between perceived and actual values. 2005, Fall).