How to Successfully Work Across Countries, Languages, and Cultures
Harvard Business Review
AUGUST 29, 2017
Prior to 2010, Rakuten had been a multilingual global company. But in 2010, Rakuten mandated an English-only policy for its workforce of over 10,000 employees. The Japanese employees in the Tokyo headquarters communicated in Japanese, the Americans in the U.S. Translators were employed for cross-border communications.
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