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5 Reasons For Regular Customer Service Performance Reviews

Tanveer Naseer

The level of customer service you provide can go a long way towards determining whether your business is a success or failure, which is why companies invest so heavily in training and customer service courses. Monika enjoys sharing her insight and thoughts to provide better sales and leadership skills training.

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Twitter Weekly Highlights for 2011-05-27

Tanveer Naseer

RT @ TanveerNaseer Helping Employees Reconnect With Their Sense of Purpose [link] # leadership # RT @ mikemyatt : Why it’s important to understand that leaders come in a variety of flavors: [link] # Leadership # TY! leadership # Does Corporate Culture Pay? link] # leadership #culture # Tx Jessica! Thanks Denise!

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Twitter Weekly Highlights for 2011-03-18

Tanveer Naseer

link] # leadership #. Listening Is Critical in Today’s Multicultural Workplace [link] # leadership #communication # diversity #. RT @ patriciamknight : RT @ TanveerNaseer Coffee House Book Review – “Wikibrands” by Sean Moffitt & Mike Dover bit.ly/dQQ2hS dQQ2hS Great review! #. Want respect as a manager?

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Brand New Resources for New and Longtime Leaders

Kevin Eikenberry

Consulting Speaking Training Products KevinEikenberry.com About Blog Home Blogs I Like Leadership Learning Subscribe Brand New Resources for New and Longtime Leaders by Kevin Eikenberry on October 18, 2010 in Leadership , Learning In early 2011 my next book, co-authored with Guy Harris, will be published. Register now!

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The 10 Elements of Positive Performance Management

Great Leadership By Dan

Guest post from John Mattone: The fundamental belief underlying Positive Performance Management (PPM) is this: Leaders and their employees must strive to make performance reviews complete, honest, and timely. Valid performance criteria: Employees should only be rated on the criteria/factors that determine success in their job.

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4 New Year’s Resolutions To Help Your Organization Succeed This Year

Tanveer Naseer

With this in mind, here are four new year’s resolutions leaders can and should make to ensure this year is a successful one for their team and organization. Remember, the key to being a successful leader is not simply what you were able to accomplish in the past. What Has 2011 Taught You About Business and Leadership?

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The Bud to Boss Community Re-Opens Its Doors

Kevin Eikenberry

Consulting Speaking Training Products KevinEikenberry.com About Blog Home Blogs I Like Leadership Learning Subscribe The Bud to Boss Community Re-Opens Its Doors by Kevin Eikenberry on January 17, 2011 in Leadership , Learning February 15th my next book, co-authored with Guy Harris, will be published.

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