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AOL CEO Fires Employee During Call Intended to Boost Morale

leaderCommunicator

Still worse, by the CEO. According to Business Insider, last week AOL’s CEO Tim Armstrong told Wall Street they’re cutting Patch – AOL’s local news network – websites from 900 to 600. The one out of line was Tim Armstrong. Armstrong owes Lenz a formal apology. Want more on CEOs? A bad dream? David Grossman.

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Hit or Miss’ive: AOL CEO Fires Employee during Call – We Critique His Apology to Employees

leaderCommunicator

Last week we covered the recent case of AOL CEO Tim Armstrong firing an employee (Patch creative director, Abel Lenz) publically while on a conference call of 1,000 employees. And it wasn’t until four days after Lenz was fired that Armstrong sent AOL employees an apology for his behavior. It was all caught on tape.

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The Top 3 Corporate Communication Mistakes of 2013

leaderCommunicator

AOL CEO Tim Armstrong’s firing of a Patch employee and subsequent apology. In August 2013, AOL CEO Tim Armstrong announced that AOL would be reducing the number of Patch websites. Soon afterward, Armstrong spoke to 1,000 employees on a conference call that was intended to boost morale and discuss the future.

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The Right Way to Rally Your Troops

Harvard Business Review

How do the best CEOs confront that challenge? For 10 years, I worked as a consultant to John Emery, CEO of Emery Worldwide, now part of UPS. Recently, I watched two CEOs handle similar situations. Repeatedly Armstrong told his staff that anyone not fully invested in Patch should leave. Out of here.”

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