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AOL CEO Tim Armstrong’s Apology to Employees is Pathetic

leaderCommunicator

It took AOL CEO Tim Armstrong 4 days to apologize for the firing of an employee in front of 1,000 other employees. Here are my thoughts about what might have happened (expletives have been removed): Senior leader to Tim on Monday: “You need to apologize to Abel for what happened.”. One has to wonder what took so long.

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The Right Way to Rally Your Troops

Harvard Business Review

How do the best CEOs confront that challenge? For 10 years, I worked as a consultant to John Emery, CEO of Emery Worldwide, now part of UPS. Recently, I watched two CEOs handle similar situations. One followed John’s example; one didn’t. And I think there are lessons in both stories for us all.

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