The Center For Leadership Studies

JULY 1, 2021

Through my coaching and facilitation over the past 15-plus months, more than ever before, it has been deeply impressed on me how important it is for managers and followers alike to be heard , to be seen and to experience empathy. Listening and empathy are inextricably linked! When I “actively listen,” however, I am focused.

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Active Listening Skills Emotional Intelligence Follow-up 52

Lead from Within

MARCH 14, 2024

Becoming a new manager is a significant step in your career journey. To succeed as a new manager and lead your team to excellence, you’ll need to hone specific leadership skills. In this blog, we’ll explore seven essential leadership skills that every new manager should know and cultivate.

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Skills Emotional Intelligence Management Delegation 191

Lead from Within

MAY 23, 2024

One common aspiration that many professionals have is to step into a management role. Successful managers prioritize people over power, recognizing that leadership is about empowering others to succeed, not exerting dominance. Difficulty in Delegating Delegation is a fundamental skill for any manager.

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Delegation Management Micromanagement Active Listening 179

Lead from Within

JUNE 24, 2024

Management is as much about what you shouldn’t do as what you should. A Gallup poll revealed that one in two employees had left a job to get away from a manager and improve their overall life at some point in their career. Actively listen and respond to your team’s input to show that their opinions matter.

Management 170

Management Micromanagement Morale Active Listening 170

Harvard Business Review

JANUARY 2, 2024

Active listening requires mastering many skills, including reading body language and tone of voice, maintaining your attention, and being aware of and controlling your emotional response. In this article, the author explains what active listening is and how to improve this essential communication skill.

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Lead from Within

JANUARY 8, 2024

It’s more than managing budgets or metrics; the key lies in understanding and managing the people side of change. Leaders should actively listen, addressing concerns, and motivate teams to adopt the change. Embrace a team effort with diverse leaders: Change management thrives on collaboration.

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Succession Management Early Adopters Active Listening 181

Strategy Driven

AUGUST 21, 2024

Advancing your career in hospitality management is about more than just moving up the ranks—it’s about continuously growing and adapting in a dynamic industry. So, without any further ado, let’s dive in and discover how you can elevate your career in hospitality management to new heights!

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Career Management Hotels How To 107

HR Digest

AUGUST 26, 2023

However, the key lies not in avoiding conflict altogether, but in effectively managing and resolving it. In this comprehensive guide, we will delve into the intricacies of conflict management, exploring practical strategies and techniques for handling conflict at work.

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Management Emotional Intelligence Absenteeism Construction 98

Rich Gee Group

JUNE 28, 2024

Leadership transitions are often challenging for both new managers and their teams. In this article, we will analyze the root causes of these challenges and propose a four-point plan to help new managers overcome these obstacles and become effective, inspiring leaders. The four points: 1.

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Emotional Intelligence Leadership Self-aware Active Listening 195

First Friday Book Synopsis

AUGUST 26, 2013

In What Keeps Leaders Up at Night: Recognizing and Resolving Your Most Troubling Management Issues, published by AMACOM, Nicole Lipkin offers a wealth of information, insights, and counsel on how to accelerate personal growth and personal development.

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Active Listening Executive Coaching Magazine Consultative 75

HR Digest

AUGUST 26, 2023

In today’s rapidly changing business landscape, effective people management skills are crucial for leaders and managers. People management encompasses a range of responsibilities, from recruiting and onboarding to training and development, performance management, employee engagement, and more.

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Skills Management Emotional Intelligence Active Listening 98

Lead Change Blog

AUGUST 24, 2018

Combatting the impact of individuals’ cynicism, especially when exacerbated by an apparent lack of buy-in from middle management. A lack of ‘Why’ and ‘Can Do’ modeling, especially by leaders and managers. Uncertainty and confusion on the part of managers tasked with handling “sensitive material.”

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Management Restructuring Definition Middle Management 177

Strategy Driven

AUGUST 22, 2024

As an HR manager, it is your job to ensure the experience your employees have at work is a positive one. Consider implementing the following practices: Use active listening with your employees and respond constructively to feedback. The average person spends about a third of their life at work.

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Positioning Company Incentives Tips 88

Lead from Within

SEPTEMBER 18, 2024

Practice Active Listening: Be present and engaged during conversations. Demonstrating active listening affirms that you value their input and understand their perspectives. A positive collaborative environment makes everyone feel included and important.

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Strategy Active Listening Teamwork Survey 176

N2Growth Blog

NOVEMBER 27, 2023

One key strategy to achieve this is through active communication and active listening. Active communication involves expressing ideas and thoughts clearly and actively engaging with the coach to understand their perspectives better. When leaders actively listen, they respect and value the coach’s expertise.

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Executive Coaching Execution Active Listening Leadership Development 435

Lead from Within

JUNE 3, 2024

We’ll explore various types of listening that are essential for better communication. Types of Listening You Need to Know: Active Listening: Active listening involves fully focusing on the speaker, not just hearing their words but also understanding their emotions and intentions.

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Active Listening Morale Self-aware Loyalty 176

HR Digest

DECEMBER 4, 2022

A good manager is a great asset to both an organization and its employees. Not only are they able to manage their team well, but they also possess some strong leadership skills that can have a positive effect on those around them. How to Know If Your Manager is Good. Good managers are important to every organization.

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Management Delegation Environment Micromanagement 122

N2Growth Blog

APRIL 30, 2024

One aspect of developing effective communication skills with your coach is understanding the importance of active listening. Most leaders tend to focus on speaking and getting their ideas across, often neglecting the power of truly listening to others.

Executive Coaching 244

Executive Coaching Execution Self-aware Long-term 244

Lead from Within

MAY 6, 2024

Failing to Listen Actively: Listening is an integral part of effective communication, yet many leaders struggle with active listening. Research by the International Journal of Listening highlights that active listening enhances rapport, comprehension, and problem-solving.

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Active Listening Construction Review Audience 193

HR Digest

AUGUST 24, 2024

Managing polarizing issues in the workplace can be left to the workers to resolve among themselves, but such a strategy often ends badly for the organization as tensions rise and others begin to take sides. Provide training on conflict resolution for all employees and additional training for managers on de-escalation of conflict.

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Management Maturity Active Listening Training 52

Rich Gee Group

DECEMBER 11, 2023

Take Action: Practice active listening. It's about understanding your emotions and those of others to manage interactions successfully. This includes verbal communication and non-verbal cues like body language and attire. Work on clarity, brevity, and the compelling ability to articulate your vision.

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Execution Development Emotional Intelligence Self-aware 368

N2Growth Blog

JUNE 27, 2024

The concept of resilience is evident across all levels of an organization, from its leadership to frontline employees, from strategic planning to risk management practices, ultimately enhancing the collective ability to navigate change and uncertainty. It’s also beneficial to integrate risk management with strategic planning.

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Uncertainty Globalization Strategy Organization 195

HR Digest

MARCH 31, 2023

Effective employee performance management is critical for achieving organizational goals and enhancing employee satisfaction and productivity. What does managing employee performance mean? Workforce performance is the foundation of effective performance management. How can employee performance be managed?

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Motivation Development Management Team 98

Rich Gee Group

JUNE 30, 2024

Leadership transitions can be daunting, not only for new managers but also for their teams. Distant Leadership : New managers might seem aloof or disconnected as they navigate their new responsibilities. These issues often stem from a manager's lack of leadership training or overwhelming adjustment to the role.

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Emotional Intelligence Leadership Teamwork Self-aware 195

Lead from Within

JANUARY 16, 2024

Embrace the different perspectives, experiences, and backgrounds of your team members, and actively seek their input. Active Listening to Understand: Active listening is a crucial skill for leaders to develop. By valuing diversity, you promote a culture of respect and understanding.

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Active Listening Diversity How To Guidelines 200

Lead from Within

JULY 10, 2024

Confrontation is an aspect of leadership that many shy away from, yet it’s an inevitable part of managing a team. The American Management Association suggests that managers spend approximately 24% of their time managing conflict. Listen Actively and Empathetically: Listen more than you speak.

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Tips Succession Active Listening Construction 123

Lead from Within

APRIL 5, 2024

Active Listening: Trust is consistently forged through listening. Great leaders don’t just hear what their team members say; they actively listen, empathize, and take action based on the feedback and concerns they receive.

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Active Listening Bond Delegation Loyalty 156

Strategy Driven

JULY 17, 2024

Promote Active Listening The most important aspect of effective communication is getting team members to concentrate on comprehending instead of reacting. Instruct your group in active listening strategies, including keeping eye contact, avoiding interruptions, and using nonverbal cues that show involvement.

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Team Active Listening How To Construction 99

Rich Gee Group

JULY 29, 2024

The skills and strategies that served you well as a team leader might not cut it when managing an entire division. Practice active listening and clear communication. Staying static in a dynamic world is a recipe for stagnation. You Change : As you grow professionally, your roles and responsibilities expand.

Emotional Intelligence 195

Emotional Intelligence Strategy Self-aware Leadership 195

Decker Communication

SEPTEMBER 26, 2024

Let’s dive into how you can conduct performance appraisals that empower your employees through clear feedback, active listening, and the right level of empathy. The Power of High-Interest Listening First things first: high-interest (i.e. active) listening is key. Cover Keepers, then Improvements.

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Active Listening Construction Project Goal 59

Great Leadership By Dan

OCTOBER 9, 2018

One of the most important skills for any manager is listening. Listening demonstrates respect, concern, an openness to new ideas, empathy, compassion, curiosity, trust, loyalty, and receptivity to feedback – all considered to be qualities of an effective leader. Listening isn’t rocket science.

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360-Degree Feedback Management Self-aware Open-book 289

N2Growth Blog

MAY 1, 2024

Effective academic leaders have distinct skills that enable them to efficiently manage and guide their teams, tackle complicated challenges, and promote innovation in the academic sector. Academic leaders must clearly articulate their vision, motivate and inspire others, and manage conflicts with diplomacy.

Execution 357

Execution Leadership Education Long-term 357

Let's Grow Leaders

JANUARY 5, 2024

Navigating Workplace Conflict in a Changing World (03:51) Kilmann discusses the rising relevance of conflict management against the backdrop of global changes like diversity, deregulation, and political polarization. This instrument challenged existing notions by providing a more accurate reflection of how individuals engage in conflict.

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System Organizational Behavior Active Listening Tools 234

Chartered Management Institute

AUGUST 4, 2023

Can better management and leadership nurse the NHS back to health? Author Nigel Cassidy / Photography Fabio De Paola Some people say the problem with the NHS is too many managers. Intriguingly, it also has an operational team largely made up of Chartered Managers. As much as anything, this is a management story.

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Chief Operating Officer Management Leadership Crisis Management 98

Lead from Within

JUNE 2, 2023

Here are six effective ways leaders can emotionally connect with their team: Show genuine interest: The most effective leaders show genuine interest in their team members by actively listening and engaging with them. This helps to create a strong sense of emotional connection.

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Team Active Listening Delegation Environment 216

N2Growth Blog

NOVEMBER 8, 2023

One key aspect of effective communication is active listening. Active listening involves hearing what others are saying and understanding their perspective, emotions, and underlying motivations. By actively listening to their team members, leaders can create an environment where everyone feels heard and valued.

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Consultative Succession Executive Coaching Long-term 413

Lead from Within

SEPTEMBER 7, 2023

This can help you manage your time effectively and ensure that you are able to focus on your priorities. Practice active listening: Paying close attention to what others are saying and actively listening to their perspectives can help you gain a better understanding of the wants and needs of your employees.

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Self-aware Leadership Active Listening Leadership Styles 194