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A Closed-Loop Strategy Execution System

Six Disciplines

Norton (creators of the Balanced Scorecard) offer their insights concerning the "rules" of successful strategy execution: The failure to balance the tensions between strategy and operations (execution) is pervasive. Kaplan and Dr. David P. Discipline IV. Work The Plan ). Monitor and Learn: hold strategy reviews; hold operational reviews.

System 98
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A Closed-Loop Strategy Execution System

Six Disciplines

Norton (creators of the Balanced Scorecard) offer their insights concerning the "rules" of successful strategy execution: The failure to balance the tensions between strategy and operations (execution) is pervasive. Kaplan and Dr. David P. Discipline IV. Work The Plan ). Monitor and Learn: hold strategy reviews; hold operational reviews.

System 85
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Don't Anesthetize Your Colleagues with Bad Writing

Harvard Business Review

Don't overuse I (try not to begin paragraphs or successive sentences with it), but do lean heavily on we, our, you, and your. It may be convenient to refer to COGS instead of spelling out "cost of goods sold." Those are friendly words that pull readers into a document. Use contractions. Use them judiciously.

VBM 14
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There's a Way to Win the Showdown with Your Customer

Harvard Business Review

Then along came a wave of tools such as activity-based costing for figuring out each product's value to the company, and a lot of those offerings got washed away. And for good reason: Some of them were costing your company a bundle and weren't paying for themselves. Let me explain. It's a lot more fun too!

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The Mayo Clinic Model for Running a Value-Improvement Program

Harvard Business Review

The HBS team has been using Time-Driven Activity-Based Costing (TDABC), an approach initially proposed by one of us (Bob Kaplan) and Michael Porter, to help providers pursue the value-based delivery of care. measure both costs and outcomes for comparative analyses of care variation.

Mayo 8
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Getting Bundled Payments Right in Health Care

Harvard Business Review

They have successfully used bundled payments to capture the value created by cost-effectively delivering superior patient outcomes. Their experiences reveal three keys for successful bundling: excellent data on outcomes and costs, proactive management of the patient, and alignment between physicians and hospitals.

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Health Care Providers Need a Value Management Office

Harvard Business Review

ICCI serves as a center of excellence for measuring the outcomes that are most important for patients, significant for clinicians, and suitable for value-based reimbursement contracts. Physicians will see these scores, along with information on patients’ preferences, when they meet with patients.