Advice Leadership Morale Shaw 
Frank Sonnenberg Online
JUNE 4, 2024
Damages morale. As George Bernard Shaw, the Irish playwright, said, “The single biggest problem in communication is the illusion that it has taken place.” When folks don’t share their feelings, it might seem like they’re not fully committed to the relationship. Strains relationships.
Harvard Business Review
JANUARY 7, 2016
The standard advice on conflict management suggests we try to find win-win solutions whenever possible. But these tactics fall flat when faced with disputes of an ethical, moral, or legal nature. This can mean speaking with friends and colleagues and getting their advice and support. Just say no louder.
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