Let's Grow Leaders

JULY 29, 2024

If it’s been a year or more since you experienced a significant change for yourself or your team, you might be missing out on great opportunities to build morale, build your career, and enjoy your work. Your career lags. Managing change is critical for your success—too much change, too quickly creates instability.

Management 327

Management Resistance How To Leadership 327

Talent Anarchy 1

AUGUST 26, 2023

But is a career in transportation a good choice? In this article, we’ll delve into the various aspects of the transportation industry to help you determine is transportation a good career path. Steady Demand One of the key advantages of pursuing a career in transportation is the consistent demand for services.

Transportation 78

Transportation Career Airlines Industry 78

Women on Business

JANUARY 11, 2011

Don’t you wish you had a GPS for your life and career? Wouldn’t it be great to simply plug in your dreams or goals for your life and career and have someone tell you in a very confident assuring voice how to get there? A “GPS Buddy ” could make a huge difference in how well you navigate in 2011 toward your life and career goals.

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Press Release Succession Discount PR 160

Eric Jacobson

NOVEMBER 25, 2024

He began his career at age 23 when he founded Amerex Oil Associates, followed by Hamilton Resources, both privately held. Jacobs has founded seven billion-dollar or multibillion-dollar businesses, completed approximately 500 M&A transactions, and raised 30 billion dollars of debt and equity capital, including three IPOs.

Entrepreneur 73

Entrepreneur Leadership Self-aware IPO 73

Persuasive Powerhouse

AUGUST 29, 2010

It reminded me in many respects of the speech that airline attendants give on airplanes – please put on your own mask first before helping others. I’ve actually used that airline analogy with clients to remind them of the importance of taking care of themselves. Please stop by again!

Servant Leader 250

Servant Leader Greenleaf Leadership Airlines 250

Frank Sonnenberg Online

DECEMBER 3, 2024

Airlines charge for baggage and seat selection, hotels add fees for Wi-Fi and late checkout, law firms bill for making copies, banks penalize for not meeting minimum deposit requirements, and certain restaurants tack on a wellness fee to support staff healthcare benefits. It seems like hidden fees are sprouting up everywhere these days.

Intangible Assets 100

Intangible Assets Price Cost Airlines 100

Great Leadership By Dan

OCTOBER 15, 2015

On the first point, people need look no further than restaurants and airlines. Southwest Airlines is a great example; flight attendants and pilots joke all the time. Contrast this with virtually all other American airlines, whose people sport grim looks and often act irritably with customers. Which airlines perform the best?

Airlines 120

Airlines Human Resources Mayo Politics 120

Lead on Purpose

NOVEMBER 10, 2012

Kevin Panozza started a SalesForce in Australia out of the ashes of a failed airline he used to work for. Schools worldwide offer various forms of Master’s programs designed for career professionals who want to enhance their abilities. Leaders that Change the Game.

Leadership 227

Leadership Education Short-term Competitive Advantage 227

Let's Grow Leaders

JULY 29, 2024

If it’s been a year or more since you experienced a significant change for yourself or your team, you might be missing out on great opportunities to build morale, build your career, and enjoy your work. Your career lags. Managing change is critical for your success—too much change, too quickly creates instability.

Management 234

Management Resistance How To Leadership 234

Skip Prichard

JANUARY 14, 2020

As someone who has spent their career going inside organizations that do customer service extremely well – from Nordstrom, USAA, Southwest Airlines, Zappos , L.L. Southwest Airlines creatively spells words such as “luv” in its mission statement and internal documents.

Airlines 115

Airlines Mission Statement Customer Loyalty Mayo 115

HR Digest

MARCH 27, 2020

Many airline companies across the world nowadays look for flight attendants who can speak a foreign language. The airline industry is another field where multilingual people can reap big. For instance, if an airline is transiting flights between India and China, it would look for people who speak Mandarin. Flight Attendant.

Tourism 116

Tourism Airlines Travel Hotels 116

Lead Change Blog

MAY 27, 2016

Harper’s enthusiasm for his work leaves each one of us with a similar challenge in our careers, namely: MAKE WORK FUN AGAIN. Life is too short, and our working careers are even shorter. So if he chooses to approach his job as fun, why shouldn’t he encourage others in his sport to do the same? Can smiling and fun be a core value?

Sports 170

Sports Airlines Environment Wilde 170

Modern Servant Leader

OCTOBER 9, 2012

On a recent flight on Southwest Airlines, I read in their magazine an article by the current CEO of Southwest, who stated they make it a practice of hiring people with a “Servants Heart.” While this seemed easy among those who knew me, at conferences it seemed more challenging.

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Servant Leader Mission Statement Greenleaf Leadership 242

Lead from Within

JUNE 9, 2018

He says, “Had I pursued my education long enough to learn all the conventional dos and don’ts of starting a business, I often wonder how different my life and career might have been.” But Branson has made a career of taking risks and daring to enter uncharted seas.

Succession 134

Succession Learning-by-Doing Airlines Career 134

HR Digest

DECEMBER 26, 2019

Julie Weber, Vice President and Chief People Officer, Southwest Airlines. Julie Weber, Vice President and Chief People Officer, Southwest Airlines. Julie Weber passionately believes in the Employee First philosophy of Southwest Airlines that has made it one of the leading airlines of the United States. Peter Fasolo, Ph.D.,

Mayo 98

Mayo Human Resources Airlines Agility 98

CEO Insider

SEPTEMBER 22, 2024

The two experienced Airline Captains, both senior managers, retired at around the same time. 40 years is a long time in any career, let alone one like this that involves so much critical interaction with others, and therefore with lots of opportunity to cement one’s status and reputation.

Airlines 59

Airlines Magazine Reputation Career 59

Skip Prichard

OCTOBER 12, 2020

It sounds fluffy but self-care is like putting on the airline mask. You work with leaders in very different businesses; your career has given you a unique perspective; you’ve seen leaders on top, and those struggling. I’ve also been really consistent about taking care of myself with a monthly massage, facial, mani/pedi.

Open-book 145

Open-book Self-aware Books Airlines 145

HR Digest

FEBRUARY 20, 2025

Gen Z, fully engrained in their careers by now, demand authenticity and purpose, while millennials and baby boomers seek stability amid economic uncertainties and shrinking retirement security. And thats why Employee Appreciation Day is important. In 2025, Employee Appreciation Day ideas must be bold, creative, andcruciallycontinuous.

Airlines 84

Airlines Emotional Intelligence Constraint Cost 84

QAspire

NOVEMBER 4, 2009

It is only customer service that enhances quality of experience and makes an airline preferable over other. These inadvertent delays are a part of airline travel - but the way airline handles it goes a long way in building comfort with customers. Aviation is a customer service business more than anything else.

Travel 83

Travel Airlines Learning-by-Doing Quality 83

HR Digest

NOVEMBER 19, 2019

Earlier, the options were limited; one became an airline employee like an air steward, hostess or pilot; or you worked your way through your travels mostly waitressing, nannying, fruit picking, etc. You can also bargain with airlines, hotels, unique destinations, restaurants, etc.

Travel 66

Travel Airlines Learning-by-Doing Hotels 66

First Friday Book Synopsis

OCTOBER 7, 2016

He began his career at the San Antonio (TX) Light and also worked at the Dallas Morning News and the Florida Times-Union in Jacksonville before going… Read More Don Yaeger on “Great Teams”: Part 1 of an interview by Bob Morris.

Sports 110

Sports Team Career Books 110

Strategy Driven

JULY 20, 2023

Choudhrie’s entrepreneurial spirit also led him to invest heavily in Air Deccan, which eventually became India’s major budget airline within five years. The Life-Saving Transplant While Sudhir Choudhrie achieved remarkable success in his career, his health battles persisted.

Tourism 101

Tourism Education Library Airlines 101

Mills Scofield

MAY 5, 2015

They are leading global airline, chemical, healthcare, pharmaceutical, and financial companies, among others. History, philosophy, sociology, or any liberal arts degree will not prevent me from pursuing a career in business. Even though they don’t directly align with my career aspirations, they will not take me out of the game.

CEO 70

CEO Microfinance Class Pharmaceuticals 70

Mills Scofield

MAY 5, 2015

They are leading global airline, chemical, healthcare, pharmaceutical, and financial companies, among others. History, philosophy, sociology, or any liberal arts degree will not prevent me from pursuing a career in business. Even though they don’t directly align with my career aspirations, they will not take me out of the game.

CEO 70

CEO Microfinance Class Pharmaceuticals 70

Modern Servant Leader

FEBRUARY 17, 2016

America’s largest airline and the most profitable – the airline that love built. Southwest Airlines, has been touted as a servant leadership company as well. He was down the road in a new career a couple years later. And Kelleher would say, “not on my airline. I’ve seen it my whole career.

Leadership 100

Leadership Servant Leader Airlines Learning-by-Doing 100

Modern Servant Leader

FEBRUARY 17, 2016

America’s largest airline and the most profitable – the airline that love built. Southwest Airlines, has been touted as a servant leadership company as well. He was down the road in a new career a couple years later. And Kelleher would say, “not on my airline. I’ve seen it my whole career.

Leadership 100

Leadership Servant Leader Airlines Learning-by-Doing 100

Skip Prichard

MARCH 3, 2021

Most executives have been taught since early in their careers that they can never, under any circumstances, appear to not have all the answers. Ed Bastian of Delta Airlines comes to mind. And, of course, this is ridiculous. We want the truth, particularly in an age where we no longer trust anyone or anything. .”

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Brand Storytelling Content Trends 121

HR Digest

MARCH 21, 2020

To further make matters worse, women who take a short break in their careers are offered compensation that is 7% less on their return as compared to employees who resume work in the office. For example, United Airlines Holding recently froze hiring plans until July. It is because Coronavirus induces hiring freezes in the future.

Comparison 69

Comparison Airlines Hotels Industry 69

Eric Jacobson

JANUARY 27, 2024

He began his career at age 23 when he founded Amerex Oil Associates, followed by Hamilton Resources, both privately held. Jacobs has founded seven billion-dollar or multibillion-dollar businesses, completed approximately 500 M&A transactions, and raised 30 billion dollars of debt and equity capital, including three IPOs.

Entrepreneur 73

Entrepreneur Leadership Self-aware IPO 73

Frank Sonnenberg Online

JUNE 21, 2021

His client roster ranges from airlines, banks, and engineering firms to high-tech companies, nuclear power stations, and presidential cabinet officers in two White House administrations. Rodger Dean Duncan is author of the award-winning, internationally bestselling book CHANGE-friendly LEADERSHIP.

Hotels 135

Hotels Stress Resistance Restructuring 135

Modern Servant Leader

JUNE 15, 2018

I think the work that Duane Trammell and Ann McGee-Cooper and their associates have been doing with companies like Southwest Airlines and TDIndustries are stellar examples of what can be done within organizations once they make a commitment to servant-leadership. Ben : I love it. Larry : It’s a good example. Ben : Yeah.

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Greenleaf Servant Leader Leadership Learning-by-Doing 186

Chris Brady

JANUARY 19, 2011

My first airline flight didn't occur until age 19 when I went to pick up a car in Oklahoma. Mostly, however, I stayed close to home in the good old Flint area. Then it all changed. I spent some time in Texas as a student, then attended grad school in Pittsburgh, then went to finish my Master's degree in Toyohashi, Japan.

Travel 115

Travel Education Open-book Letter 115

Strategy Driven

OCTOBER 3, 2018

Sometimes, issues with business trips are completely out of our control, but knowing how to react and respond to them will go a long way to minimizing their impact on you and your career. Here are the best ways to cope with the most unexpected of issues. World-Changing Events.

Travel 63

Travel Insurance Airlines Bond 63

My Own Coach

AUGUST 1, 2011

Over the time of my career, I have studied a number of successful organisations, known for customer service excellence. Brands such as Apple, Virgin, Starbucks and Southwest Airlines all have a common thread - a clear purpose, a strong leader and powerful stories.

Storytelling 44

Storytelling Skills Gordon Godin 44

Frank Sonnenberg Online

JANUARY 2, 2024

It was a time when airline travel was luxurious, politicians were considered role models, and celebrities were famous for the roles they took on, not the clothes they took off. There was a time when hard work was a celebrated virtue, PC meant computer, and face-to-face conversations weren’t made via phone. Let’s take a walk down memory lane.

Learning-by-Doing 109

Learning-by-Doing Airlines Follow-up Ethics 109

Coaching Tip

OCTOBER 28, 2015

This approach is patterned on the airlines empowering their pilots to cancel a flight if they believe something is wrong. One approach has been to empower any member of the surgical team to call a halt to the operation so the team can reassess how the procedure has been handled and to point out deficiencies.

Health Care 70

Health Care Management Airlines Long-term 70

The Horizons Tracker

JULY 21, 2020

They suggest a reduction in business travel of up to 25% is possible, with this having a significant impact on airline revenues. The ability to work remotely might also have a significant impact on commuter time traffic, and subsequently air pollution in cities, with a reduction in headcount in offices also having an environmental impact.

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Long-term Travel Airlines Technology 94