Women on Business

JANUARY 11, 2011

Don’t you wish you had a GPS for your life and career? Wouldn’t it be great to simply plug in your dreams or goals for your life and career and have someone tell you in a very confident assuring voice how to get there? A “GPS Buddy ” could make a huge difference in how well you navigate in 2011 toward your life and career goals.

Press Release 160

Press Release Succession Discount PR 160

Lead on Purpose

NOVEMBER 10, 2012

Strategic leaders must be able to select talent and encourage people in their teams to learn and grow each year through developing additional skills in line with the company strategy, taking on challenging tasks in order to increase their on-the-job education, and so on. Leaders that Change the Game.

Leadership 227

Leadership Education Short-term Competitive Advantage 227

The Practical Leader

AUGUST 16, 2023

Poor Managers Enervate, Effective Leaders Energize Management at an airline with deteriorating customer satisfaction issued a directive urging staff to smile and be nicer to passengers. Once I found my life work and pursued career choices that really turned me on, my health miraculously improved. So, I was sick a lot and stayed home.

Energy 52

Energy Crisis Leadership Absenteeism 52

Persuasive Powerhouse

AUGUST 29, 2010

You will serve others best by helping them to grow and develop. Yet someone might be grateful to have the chance to do something new as an opportunity to grow and develop. It reminded me in many respects of the speech that airline attendants give on airplanes – please put on your own mask first before helping others.

Servant Leader 250

Servant Leader Greenleaf Leadership Airlines 250

Skip Prichard

MARCH 3, 2021

Most executives have been taught since early in their careers that they can never, under any circumstances, appear to not have all the answers. Raw as In-Process” refers to co-development, to how brands that communicate in frequent, collaborative bursts with their public create bonds of joint ownership.

Brand 119

Brand Storytelling Trends Content 119

Harvard Business Review

DECEMBER 2, 2015

Southwest Airlines receives a job application every two seconds. Yes, an employer must work to keep employees engaged by offering good pay and benefits, opportunities for development and advancement and a collaborative, mission-driven culture. Our development and promotion practices are also tied to our company values.

Airlines 8

Airlines Review Engineering Career 8

The Horizons Tracker

JULY 21, 2020

Thankfully, for all of the challenges we’ve had with connectivity and so on, the technology infrastructure has largely supported the transition, and the rollout of 5G and continued development in areas such as augmented reality and telerobotics promise to make more of the work we do possible remotely.

Long-term 94

Long-term Travel Airlines Technology 94

Modern Servant Leader

FEBRUARY 17, 2016

America’s largest airline and the most profitable – the airline that love built. Southwest Airlines, has been touted as a servant leadership company as well. Back when you started leadership development working with those unions, how did servant leadership come to you? And Kelleher would say, “not on my airline.

Leadership 100

Leadership Servant Leader Airlines Learning-by-Doing 100

Modern Servant Leader

FEBRUARY 17, 2016

America’s largest airline and the most profitable – the airline that love built. Southwest Airlines, has been touted as a servant leadership company as well. Back when you started leadership development working with those unions, how did servant leadership come to you? And Kelleher would say, “not on my airline.

Leadership 100

Leadership Servant Leader Airlines Learning-by-Doing 100

Modern Servant Leader

OCTOBER 9, 2012

On a recent flight on Southwest Airlines, I read in their magazine an article by the current CEO of Southwest, who stated they make it a practice of hiring people with a “Servants Heart.” I gave them the District Mission Statement to use in developing a vision statement. I received about ten inputs from my leadership.

Servant Leader 242

Servant Leader Mission Statement Greenleaf Leadership 242

Modern Servant Leader

JUNE 15, 2018

Developing Servant-Leadership Skills Developing 6:52 27:28. But, you can’t get to that point I think realistically, without having invested some time in your own personal growth and development. In both of those areas, I’ve seen tremendous growth and development. Bad Boss to Servant-Leader Bad Boss 6:12 24:18.

Greenleaf 186

Greenleaf Servant Leader Leadership Learning-by-Doing 186

QAspire

NOVEMBER 4, 2009

It is only customer service that enhances quality of experience and makes an airline preferable over other. These inadvertent delays are a part of airline travel - but the way airline handles it goes a long way in building comfort with customers. Aviation is a customer service business more than anything else.

Travel 82

Travel Airlines Learning-by-Doing Quality 82

Modern Servant Leader

JUNE 15, 2018

Developing Servant-Leadership Skills Developing 6:52 27:28. But, you can’t get to that point I think realistically, without having invested some time in your own personal growth and development. In both of those areas, I’ve seen tremendous growth and development. Bad Boss to Servant-Leader Bad Boss 6:12 24:18.

Greenleaf 100

Greenleaf Servant Leader Leadership Learning-by-Doing 100

Harvard Business Review

FEBRUARY 13, 2014

They may be petroleum engineers in an oil company, software engineers in a technology organization, industrial designers in a toy company, or pilots in an airline. In many cases they have deliberately chosen not to pursue a managerial career. Perhaps they prefer technical work. We submit that every organization has such people.

Development 9

Development Report Leadership Development Budgeting 9

Women on Business

JANUARY 24, 2011

Develop those contacts as a ladder to reach higher, but more challenging, prospects. Test business development, starting with advice from your banker, accountant, and lawyer. Many career-enhancing activities can develop from carefully chosen volunteer-based projects. We can leverage each other’s expertise.

Press Release 100

Press Release Discount Advertising Sharpe 100

QAspire

DECEMBER 24, 2009

November 2009: What NOT to do in Customer Service 7 My ‘not-so-decent’ experience with an airline prompted this article, which enlists 7 things businesses should never do when dealing with customers. The idea is to think about what our work does to us. Busyness is certainly not equal to progress. It truly means a lot to me.

Blog 82

Blog Constraint Quality Directory 82

LDRLB

MAY 26, 2014

If it’s a Kickstarter kind of situation, they may be funding, actually, the development of the product before you’ve even put pen to paper. That’s what happened, remember, in the airline industry. It was a crash deregulation in the late ‘70s, and you had this crazy … All the airlines, suddenly everybody became a national airline.

Early Adopters 60

Early Adopters Rogers Disruptive Innovation Innovation 60

You're Not the Boss of Me

DECEMBER 12, 2010

For instance, Southwest airlines’ over-arching purpose is stated as: “To provide the best service and lowest fares to the short haul, frequent-flying, point-to-point, non-interlining traveler.&# This simple statement lets everyone know why Southwest Airlines is in business and whom it is there, ultimately, to serve.

Environment 42

Environment Servant Leader Leadership Airlines 42

Steve Farber

AUGUST 23, 2016

The airline was having enough trouble negotiating their pilot contracts let alone getting cooperation from the supreme powers that be, so I bugged out to wander the concourse and pump a little blood into my travel weary brain cells. Janice and I were old friends, and I had recently helped her out of a sticky career jam.

Real Estate 40

Real Estate Travel Conference Airlines 40

Harvard Business Review

OCTOBER 12, 2016

Let’s look at an example that most of us directly interact with for hundreds, if not thousands, of hours annually: the airline industry. Pilots are a critical pool of talent for an airline; there must be a sufficient supply with appropriate skills to operate the airline.

Airlines 8

Airlines Disaggregation Customer Loyalty Competitive Advantage 8

Harvard Business Review

JULY 20, 2016

Investing in training and development, providing career opportunities, paying good wages and benefits, designing jobs to promote teamwork, and engaging employees to find ways to improve operations and customer service all are part of what’s called a high road business and good jobs strategy.

Long-term 8

Long-term Airlines Health Care Short-term 8

Roundtable Talk

MARCH 18, 2010

Durfy’s replacement, Gregg Sartesky, is a 50 something exec who’s grown up in the high grind airline industry. The “personal issues&# reason is a much more slippery one and has me wondering if we are seeing what happens when a GenX mindset leader steps into an organization with a value-set grounded in boomer mentality.

CEO 31

CEO Leadership Industry Blog 31

Harvard Business Review

SEPTEMBER 29, 2014

Ask them if they apply much else from else from economics in their actual business careers, and you’re likely to hear “not much.”. Consider first the increasing use of auctions, which have a distinguished history in the development of economics. Here a few notable examples.

Strategy 13

Strategy Black-Scholes Airlines Price 13

Strategy Driven

JULY 25, 2019

Instead, find a way to turn traveling into a career. The requirements for being a flight attendant do vary between airlines, but you must be able to stand for long hours and reach the overhead bins. The requirements to become a travel agent aren’t as strict as many travel-related careers. Cruise Ship Worker. Truck Driver.

Travel 10

Travel Reputation Career Airlines 10

Harvard Business Review

MARCH 12, 2013

Despite best efforts, the proposed American Airlines-US Airways merger will hit points of turbulence. Democracy will disappear as power shifts to developing countries with authoritarian regimes where no one cares about voice and participation. They assume that there are no counter-trends or embryonic developments.

Health Care 15

Health Care Merchandising Incubator Airlines 15

Harvard Business Review

MAY 16, 2011

They also energize their employees by ensuring that their expectations about three overarching elements of work — the nature of their role , the work environment , and their professional development (RED) — are in line with the organization's purpose. And all that plays into professional development.

Airlines 15

Airlines Mentor Environment Case Study 15

Harvard Business Review

FEBRUARY 28, 2011

It's essential for your new responsibilities in developing market strategies for your region.". I was thinking through my kiosk-services development project. Within weeks he had secured a contract with a major airline to accelerate kiosk rollout in 20 airports and buy software upgrades across their locations. Tom interrupted.

Case Study 15

Case Study Airlines Hotels Software 15

CO2

JUNE 29, 2010

In addition, because of the successive generations entering the workforce, rising education levels, globalization, the flattening of organizations, and an increased willingness to change careers and companies, employees have come to understand they can add more value doing meaningful work.

Executive Coaching 129

Executive Coaching Execution Blog Self-aware 129

Harvard Business Review

JULY 5, 2016

At MyEdu, we had developed a college student profile product, and Blackboard – one of the largest educational software companies in the world – purchased our company to supplement their existing product portfolio with this rich new capability. It might be to optimize the tax implications of new development.

Due Diligence 8

Due Diligence Software Construction Education 8

Harvard Business Review

NOVEMBER 23, 2010

A passenger jet belonging to a cut-rate airline had recently crashed into the Florida Everglades, and Kinsley argued in Slate that it was appropriate for discount airlines to be more dangerous than the major carriers. The chance of getting killed in a crash on a given flight on a major airline is roughly 1 in 10 million.

Airlines 15

Airlines Report Guidelines Discount 15

Harvard Business Review

JANUARY 19, 2015

You either go out and buy it, or you develop the talent you already have. Such loans have advantages for the lender: they accelerate player development and/or reduce costs by removing the salary of the loaned player from the lending club’s books. How do you get the talent you need? Both clubs realize a unique win-win.

CFO 8

CFO Leadership Development Telecommunications Cost 8

Harvard Business Review

SEPTEMBER 4, 2014

Take the airline control system—the outcomes it delivers vary tremendously by weather, equipment availability, time of day, and so on. Firms have been developing models that predict how their customers will behave for years. Nate Silver on Finding a Mentor, Teaching Yourself Statistics, and Not Settling in Your Career.

Budgeting 10

Budgeting Information Technology System Library 10

Harvard Business Review

APRIL 11, 2017

Among those that have met that fate in recent months are initiatives at Target, Alaska Airlines, Coca-Cola, the New York Times, and Chubb. April Bertram, a business development director who works on a startup inside of GOJO, the Ohio-based maker of Purell, talks about letting business unit leaders design “guard rails.”

Project 11

Project Innovation Press Release Survey 11

Modern Servant Leader

JULY 2, 2024

With vital performance and career lessons and ideas for how to apply them, it is a must-listen for managers at every level. From the cradle to the cubicle, we devote more time to fixing our shortcomings than to developing our strengths. But the work, even the pain, of changing one's self - breaking old, worn-out habits - is difficult.

Library 100

Library Leadership Greenleaf Servant Leader 100

Harvard Business Review

FEBRUARY 15, 2013

And a great potential source of talent with the right skills are professionals who change career lanes — people with experience and training in accounting, finance, human resources and strategy who leave corporate jobs to follow their passion to have a social impact. About 75% come from the private sector.

Chief Operating Officer 8

Chief Operating Officer How To Airlines Long-term 8

Harvard Business Review

MARCH 12, 2013

Despite best efforts, the proposed American Airlines-US Airways merger will hit points of turbulence. Democracy will disappear as power shifts to developing countries with authoritarian regimes where no one cares about voice and participation. They assume that there are no counter-trends or embryonic developments.

Health Care 8

Health Care Merchandising Incubator Airlines 8

Harvard Business Review

JUNE 23, 2016

Our advice therefore can’t boil down to a clear “avoid careers in a, b, and c” or “apply for jobs x, y, or z.” The WSJ for example reported as recently as 2014 that the future was “very bright for anyone entering into compliance as a career.”).

Compliance 10

Compliance Drucker Banking Cost 10