Women on Business

JANUARY 11, 2011

Don’t you wish you had a GPS for your life and career? Wouldn’t it be great to simply plug in your dreams or goals for your life and career and have someone tell you in a very confident assuring voice how to get there? A “GPS Buddy ” could make a huge difference in how well you navigate in 2011 toward your life and career goals.

Press Release 160

Press Release Succession Discount PR 160

Frank Sonnenberg Online

DECEMBER 3, 2024

Airlines charge for baggage and seat selection, hotels add fees for Wi-Fi and late checkout, law firms bill for making copies, banks penalize for not meeting minimum deposit requirements, and certain restaurants tack on a wellness fee to support staff healthcare benefits. It seems like hidden fees are sprouting up everywhere these days.

Intangible Assets 106

Intangible Assets Price Cost Airlines 106

Eric Jacobson

NOVEMBER 25, 2024

He began his career at age 23 when he founded Amerex Oil Associates, followed by Hamilton Resources, both privately held. Jacobs has founded seven billion-dollar or multibillion-dollar businesses, completed approximately 500 M&A transactions, and raised 30 billion dollars of debt and equity capital, including three IPOs.

Entrepreneur 73

Entrepreneur Leadership Self-aware IPO 73

HR Digest

MARCH 27, 2020

Hotel Manager. A hotel manager fits such a position. Many airline companies across the world nowadays look for flight attendants who can speak a foreign language. The airline industry is another field where multilingual people can reap big. The career scope of multilingual people in this field is extensive.

Tourism 116

Tourism Airlines Travel Hotels 116

Modern Servant Leader

OCTOBER 9, 2012

David is a retired Navy Officer whose last job was managing and supervising Custodians and Security Monitors in the Custodial Services division of the Mukilteo School District in Everett, Washington. What has been your greatest challenge in convincing others of the benefits of servant leadership? Introduction.

Servant Leader 242

Servant Leader Mission Statement Greenleaf Leadership 242

HR Digest

DECEMBER 26, 2019

As the workplace ethos changed with technological advances and a new generation of workers, the focus has shifted to employee management and performance and productivity. “I Julie Weber, Vice President and Chief People Officer, Southwest Airlines. Julie Weber, Vice President and Chief People Officer, Southwest Airlines.

Mayo 98

Mayo Human Resources Airlines Agility 98

Lead from Within

JUNE 9, 2018

He says, “Had I pursued my education long enough to learn all the conventional dos and don’ts of starting a business, I often wonder how different my life and career might have been.” But Branson has made a career of taking risks and daring to enter uncharted seas.

Succession 140

Succession Learning-by-Doing Airlines Career 140

CEO Insider

SEPTEMBER 22, 2024

The two experienced Airline Captains, both senior managers, retired at around the same time. 40 years is a long time in any career, let alone one like this that involves so much critical interaction with others, and therefore with lots of opportunity to cement one’s status and reputation.

Airlines 59

Airlines Magazine Reputation Career 59

Coaching Tip

OCTOBER 28, 2015

This approach is patterned on the airlines empowering their pilots to cancel a flight if they believe something is wrong. One approach has been to empower any member of the surgical team to call a halt to the operation so the team can reassess how the procedure has been handled and to point out deficiencies.

Health Care 70

Health Care Management Airlines Long-term 70

Frank Sonnenberg Online

JUNE 21, 2021

The truth is that many change-management efforts fail simply because the vital human component is underappreciated, when in fact it is at the heart of change. The enemy is poor management of change.” The enemy is poor management of change. As Dr. Rodger Dean Duncan says, “Change is not the enemy. Change is not the enemy.

Hotels 140

Hotels Stress Resistance Restructuring 140

QAspire

NOVEMBER 4, 2009

It is only customer service that enhances quality of experience and makes an airline preferable over other. These inadvertent delays are a part of airline travel - but the way airline handles it goes a long way in building comfort with customers. with Phil Gerbyshak Management Craft Nicholas Bate NOOP.NL Don’t Kill It!

Travel 83

Travel Airlines Learning-by-Doing Quality 83

HR Digest

FEBRUARY 20, 2025

Gen Z, fully engrained in their careers by now, demand authenticity and purpose, while millennials and baby boomers seek stability amid economic uncertainties and shrinking retirement security. And thats why Employee Appreciation Day is important. In 2025, Employee Appreciation Day ideas must be bold, creative, andcruciallycontinuous.

Airlines 84

Airlines Emotional Intelligence Constraint Cost 84

Strategy Driven

JUNE 19, 2014

We sent out a survey (which we still do today) to ask our employees about the cleanliness, the temperature in the building, the security, the lighting, the management, the pay, the incentives, the likelihood that they’d leave if another company offered them more money, all-in-all we had about twenty five questions.

Call Center 90

Call Center Incentives Library Document 90

Tanveer Naseer

MAY 31, 2016

That is one of the principles behind “ open-book management “, the systematic sharing of information about the nature of the enterprise. This approach clearly differs from that of traditional cultures, in which the common channel for new ideas is limited to an individual’s direct manager.

Development 100

Development Learning-by-Doing Argyris Innovation 100

QAspire

DECEMBER 24, 2009

I also included this example in a leadership training I delivered to a group of middle managers in my organization. November 2009: What NOT to do in Customer Service 7 My ‘not-so-decent’ experience with an airline prompted this article, which enlists 7 things businesses should never do when dealing with customers. Don’t Kill It!

Blog 83

Blog Constraint Quality Learning-by-Doing 83

Strategy Driven

OCTOBER 3, 2018

Sometimes, issues with business trips are completely out of our control, but knowing how to react and respond to them will go a long way to minimizing their impact on you and your career. Here are the best ways to cope with the most unexpected of issues. World-Changing Events.

Travel 63

Travel Insurance Airlines Advice 63

Mills Scofield

MAY 5, 2015

They are leading global airline, chemical, healthcare, pharmaceutical, and financial companies, among others. History, philosophy, sociology, or any liberal arts degree will not prevent me from pursuing a career in business. Even though they don’t directly align with my career aspirations, they will not take me out of the game.

CEO 70

CEO Microfinance Class Pharmaceuticals 70

Eric Jacobson

JANUARY 27, 2024

He began his career at age 23 when he founded Amerex Oil Associates, followed by Hamilton Resources, both privately held. Jacobs has founded seven billion-dollar or multibillion-dollar businesses, completed approximately 500 M&A transactions, and raised 30 billion dollars of debt and equity capital, including three IPOs.

Entrepreneur 73

Entrepreneur Leadership Self-aware IPO 73

Frank Sonnenberg Online

JANUARY 2, 2024

It was a time when airline travel was luxurious, politicians were considered role models, and celebrities were famous for the roles they took on, not the clothes they took off. There was a time when hard work was a celebrated virtue, PC meant computer, and face-to-face conversations weren’t made via phone. Let’s take a walk down memory lane.

Learning-by-Doing 114

Learning-by-Doing Airlines Follow-up Ethics 114

CO2

JUNE 29, 2010

In addition, because of the successive generations entering the workforce, rising education levels, globalization, the flattening of organizations, and an increased willingness to change careers and companies, employees have come to understand they can add more value doing meaningful work.

Executive Coaching 129

Executive Coaching Execution Blog Self-aware 129

Women on Business

JANUARY 24, 2011

For example, as a designer/writer, my skills are not well applied to bookkeeping or financial management. Many career-enhancing activities can develop from carefully chosen volunteer-based projects. Exhaust resources that don’t cost first and at least come up to “Dummy&# level on each initiative that you manage.

Press Release 100

Press Release Discount Advertising Sharpe 100

Strategy Driven

JULY 25, 2019

Instead, find a way to turn traveling into a career. The requirements for being a flight attendant do vary between airlines, but you must be able to stand for long hours and reach the overhead bins. The requirements to become a travel agent aren’t as strict as many travel-related careers. Cruise Ship Worker. Truck Driver.

Travel 10

Travel Reputation Career Airlines 10

You're Not the Boss of Me

DECEMBER 12, 2010

For instance, Southwest airlines’ over-arching purpose is stated as: “To provide the best service and lowest fares to the short haul, frequent-flying, point-to-point, non-interlining traveler.&# This simple statement lets everyone know why Southwest Airlines is in business and whom it is there, ultimately, to serve.

Environment 42

Environment Servant Leader Leadership Airlines 42

Steve Farber

AUGUST 23, 2016

The airline was having enough trouble negotiating their pilot contracts let alone getting cooperation from the supreme powers that be, so I bugged out to wander the concourse and pump a little blood into my travel weary brain cells. Janice and I were old friends, and I had recently helped her out of a sticky career jam.

Real Estate 40

Real Estate Travel Conference Follow-up 40

Let's Grow Leaders

JULY 29, 2024

Your leadership success depends on your skill at managing change and embracing the future Are you hanging on to a familiar way of doing your work or leading your team because it’s comfortable? Managing change is critical for your success—too much change, too quickly creates instability. Your career lags. You can’t help it.

Management 327

Management Resistance How To Leadership 327

Harvard Business Review

DECEMBER 30, 2016

People who are both in demand by their colleagues and are seen as important sources of information at work have the lowest engagement and career satisfaction scores, as represented by the smaller bubbles toward the top right of this chart. And a similar one when you look at airlines. In other words, collaboration overload is real.

Class 15

Class Airlines Health Care Management 15

You're Not the Boss of Me

MAY 11, 2009

Share this: 9 Comments Filed under Leadership Values , Leading Change , motivating & Inspiring Tagged as courage , crisis managment , delegation , managment , Maple Leaf Foods. The team is working as an extension o the manager’s authority and responsibility. There are no doubt countless others. Or, when G.E.

Delegation 40

Delegation Crisis Blog McCarthy 40

Harvard Business Review

DECEMBER 2, 2015

Southwest Airlines receives a job application every two seconds. We also conduct what we call a career motivation interview to determine if the candidate really understands the job he or she is applying for and if it is aligned with his or her career goals. It takes a careful mix of mission, management, and culture.

Airlines 8

Airlines Review Career Engineering 8

Harvard Business Review

MAY 16, 2011

How you managed people there will not work here. Having led and managed people in eight countries across three continents, I have found the exact opposite to be true. Years later, he bought a financially ailing airline and transformed it into Asia's most profitable and fastest-growing low-cost operator. Europe and Asia.

Airlines 16

Airlines Mentor Environment CEO 16

Harvard Business Review

APRIL 14, 2017

United Airlines is pledging to train its workers better to ensure that “ employees are prepared and empowered to put our customers first ” in the wake of a video showing a passenger being dragged from a plane. That was what management told us to do. It’s a new turn in what has been a PR disaster for the company.

Airlines 14

Airlines Company Crisis Management Video 14

Deming Institute

JANUARY 19, 2017

Some are little (pass the time while waiting in line); some are big (find a more fulfilling career). Some surface unpredictably (dress for an out-of-town business meeting after the airline lost my suitcase); some regularly (pack a healthful lunch for my daughter to take to school). We all have many jobs to be done in our lives.

Deming 28

Deming Christensen System Books 28

Let's Grow Leaders

JULY 29, 2024

Your leadership success depends on your skill at managing change and embracing the future Are you hanging on to a familiar way of doing your work or leading your team because it’s comfortable? Managing change is critical for your success—too much change, too quickly creates instability. Your career lags. You can’t help it.

Management 234

Management Resistance How To Leadership 234

Harvard Business Review

FEBRUARY 28, 2011

Within weeks he had secured a contract with a major airline to accelerate kiosk rollout in 20 airports and buy software upgrades across their locations. I expect you to seek guidance from some of our seasoned managers. You'll have to manage that. Airline kiosks represent a mature, saturated market. She paused. "I

Case Study 16

Case Study Airlines Hotels Software 16

Harvard Business Review

JUNE 4, 2013

A common dilemma for many people is how they manage all of the competing demands in work and life and avoid letting any negative effects of work spill over into their personal lives. However, some people appear to manage career success and a positive private life with ease. Here are a few pointers: 1. Maintain control.

Long-term 15

Long-term Ryan Stress CEO 15

Harvard Business Review

FEBRUARY 28, 2011

But very often it goes against the grain of how they built their careers in the first place. Sense has recruited a pagan witch, a newspaper editor, an airline pilot, a TV mogul, and a prescription drug addict. • for Edelman and was the management columnist for the Financial Times for four years prior to that. Where to start?

Workshop 16

Workshop Creativity Merchandising Airlines 16

Harvard Business Review

SEPTEMBER 4, 2014

Take the airline control system—the outcomes it delivers vary tremendously by weather, equipment availability, time of day, and so on. Such a relationship might never have been spotted absent the connected database, as the budget for Parks and the budget for lawsuits are managed as separate and unrelated resources.

Budgeting 14

Budgeting Information Technology System Library 14

Harvard Business Review

FEBRUARY 13, 2014

Say the word leader and most people immediately think of those with business cards that says “manager,” “director,” or other such lofty title. They may be petroleum engineers in an oil company, software engineers in a technology organization, industrial designers in a toy company, or pilots in an airline.

Development 12

Development Leadership Development Report Budgeting 12