HR Digest

MARCH 27, 2020

Hotel Manager. A hotel manager fits such a position. Many airline companies across the world nowadays look for flight attendants who can speak a foreign language. The airline industry is another field where multilingual people can reap big. The career scope of multilingual people in this field is extensive.

Tourism 116

Tourism Airlines Travel Hotels 116

Rich Gee Group

AUGUST 26, 2014

In the past, when I worked years ago in Marketing, we used to comment on how upper management would get their direction — we called it “Management by Airline Magazine” If a CEO or President saw an interesting article on one of their flights, they would always barge into my office and exclaim, “Why aren’t we doing this?

Objective 230

Objective How To Airlines Tips 230

HR Digest

DECEMBER 26, 2019

As the workplace ethos changed with technological advances and a new generation of workers, the focus has shifted to employee management and performance and productivity. “I Julie Weber, Vice President and Chief People Officer, Southwest Airlines. Julie Weber, Vice President and Chief People Officer, Southwest Airlines.

Mayo 98

Mayo Human Resources Airlines Agility 98

Eric Jacobson

JANUARY 27, 2024

He began his career at age 23 when he founded Amerex Oil Associates, followed by Hamilton Resources, both privately held. Jacobs has founded seven billion-dollar or multibillion-dollar businesses, completed approximately 500 M&A transactions, and raised 30 billion dollars of debt and equity capital, including three IPOs.

Entrepreneur 71

Entrepreneur Leadership Self-aware IPO 71

Coaching Tip

OCTOBER 28, 2015

This approach is patterned on the airlines empowering their pilots to cancel a flight if they believe something is wrong. One approach has been to empower any member of the surgical team to call a halt to the operation so the team can reassess how the procedure has been handled and to point out deficiencies.

Health Care 70

Health Care Management Airlines Long-term 70

Lead from Within

JUNE 9, 2018

He says, “Had I pursued my education long enough to learn all the conventional dos and don’ts of starting a business, I often wonder how different my life and career might have been.” But Branson has made a career of taking risks and daring to enter uncharted seas.

Succession 163

Succession Learning-by-Doing Airlines Career 163

The Practical Leader

AUGUST 16, 2023

Some managers will complain about a declining work ethic. When we look at 360 assessments or engagement surveys, it’s clear that a more accurate response to these managers is; nobody wants to work for you. Brand management is an inside job. External brand management is multiplied or minimized by workplace culture.

Energy 52

Energy Crisis Leadership Absenteeism 52

Lead on Purpose

NOVEMBER 10, 2012

Kevin Panozza started a SalesForce in Australia out of the ashes of a failed airline he used to work for. Schools worldwide offer various forms of Master’s programs designed for career professionals who want to enhance their abilities. Sarah Rawson is a freelance writer and is also studying for her MS in Strategic Management.

Leadership 227

Leadership Education Short-term Competitive Advantage 227

Women on Business

JANUARY 11, 2011

Don’t you wish you had a GPS for your life and career? Wouldn’t it be great to simply plug in your dreams or goals for your life and career and have someone tell you in a very confident assuring voice how to get there? A “GPS Buddy ” could make a huge difference in how well you navigate in 2011 toward your life and career goals.

Press Release 160

Press Release Succession Discount PR 160

Strategy Driven

OCTOBER 3, 2018

Sometimes, issues with business trips are completely out of our control, but knowing how to react and respond to them will go a long way to minimizing their impact on you and your career. Here are the best ways to cope with the most unexpected of issues. World-Changing Events.

Travel 63

Travel Insurance Airlines Bond 63

Frank Sonnenberg Online

JUNE 21, 2021

The truth is that many change-management efforts fail simply because the vital human component is underappreciated, when in fact it is at the heart of change. The enemy is poor management of change.” The enemy is poor management of change. As Dr. Rodger Dean Duncan says, “Change is not the enemy. Change is not the enemy.

Hotels 128

Hotels Stress Resistance Restructuring 128

Frank Sonnenberg Online

JANUARY 2, 2024

It was a time when airline travel was luxurious, politicians were considered role models, and celebrities were famous for the roles they took on, not the clothes they took off. There was a time when hard work was a celebrated virtue, PC meant computer, and face-to-face conversations weren’t made via phone. Let’s take a walk down memory lane.

Airlines 100

Airlines Learning-by-Doing Follow-up Ethics 100

Persuasive Powerhouse

AUGUST 29, 2010

Set an example for self-care and managing priorities. It reminded me in many respects of the speech that airline attendants give on airplanes – please put on your own mask first before helping others. I’ve actually used that airline analogy with clients to remind them of the importance of taking care of themselves.

Servant Leader 250

Servant Leader Greenleaf Leadership Airlines 250

Skip Prichard

MARCH 3, 2021

Most executives have been taught since early in their careers that they can never, under any circumstances, appear to not have all the answers. Ed Bastian of Delta Airlines comes to mind. Is “heroic credibility” something we can credibly manage? And, of course, this is ridiculous. We need to address this first.

Brand 119

Brand Storytelling Trends Content 119

Mills Scofield

MAY 5, 2015

They are leading global airline, chemical, healthcare, pharmaceutical, and financial companies, among others. History, philosophy, sociology, or any liberal arts degree will not prevent me from pursuing a career in business. Even though they don’t directly align with my career aspirations, they will not take me out of the game.

CEO 70

CEO Microfinance Class Pharmaceuticals 70

Modern Servant Leader

FEBRUARY 17, 2016

Also consider how a company in an industry notoriously difficult to make money in, has managed to be wildly successful, where others have failed. America’s largest airline and the most profitable – the airline that love built. Southwest Airlines, has been touted as a servant leadership company as well.

Leadership 100

Leadership Servant Leader Airlines Learning-by-Doing 100

Modern Servant Leader

FEBRUARY 17, 2016

Also consider how a company in an industry notoriously difficult to make money in, has managed to be wildly successful, where others have failed. America’s largest airline and the most profitable – the airline that love built. Southwest Airlines, has been touted as a servant leadership company as well.

Leadership 100

Leadership Servant Leader Airlines Learning-by-Doing 100

Harvard Business Review

DECEMBER 2, 2015

Southwest Airlines receives a job application every two seconds. We also conduct what we call a career motivation interview to determine if the candidate really understands the job he or she is applying for and if it is aligned with his or her career goals. It takes a careful mix of mission, management, and culture.

Airlines 8

Airlines Review Engineering Career 8

Tanveer Naseer

MAY 31, 2016

That is one of the principles behind “ open-book management “, the systematic sharing of information about the nature of the enterprise. This approach clearly differs from that of traditional cultures, in which the common channel for new ideas is limited to an individual’s direct manager.

Development 100

Development Argyris Learning-by-Doing Innovation 100

Modern Servant Leader

OCTOBER 9, 2012

David is a retired Navy Officer whose last job was managing and supervising Custodians and Security Monitors in the Custodial Services division of the Mukilteo School District in Everett, Washington. What has been your greatest challenge in convincing others of the benefits of servant leadership? Introduction.

Servant Leader 242

Servant Leader Mission Statement Greenleaf Leadership 242

The Idolbuster

DECEMBER 13, 2012

The last post ended with the no layoff policy at Southwest Airlines. I’ve been through multiple layoffs in my career, although only once was I let go. (As Giorgi worked for the same company eighteen years after college, ten as a laboratory technician, and then eight in product management. Chapter 8: Build Your Community.

Airlines 36

Airlines Politics Policies Career 36

QAspire

NOVEMBER 4, 2009

It is only customer service that enhances quality of experience and makes an airline preferable over other. These inadvertent delays are a part of airline travel - but the way airline handles it goes a long way in building comfort with customers. with Phil Gerbyshak Management Craft Nicholas Bate NOOP.NL Don’t Kill It!

Travel 82

Travel Airlines Learning-by-Doing Quality 82

Strategy Driven

JUNE 19, 2014

We sent out a survey (which we still do today) to ask our employees about the cleanliness, the temperature in the building, the security, the lighting, the management, the pay, the incentives, the likelihood that they’d leave if another company offered them more money, all-in-all we had about twenty five questions.

Call Center 92

Call Center Incentives Library Document 92

Modern Servant Leader

JUNE 15, 2018

Management vs. Leadership Difference 8:20 30:42. I think the work that Duane Trammell and Ann McGee-Cooper and their associates have been doing with companies like Southwest Airlines and TDIndustries are stellar examples of what can be done within organizations once they make a commitment to servant-leadership. Ben : I love it.

Greenleaf 186

Greenleaf Servant Leader Leadership Learning-by-Doing 186

Harvard Business Review

NOVEMBER 5, 2015

I love my career in competitive strategy, research, and teaching. As a child I felt no particular interest in pharmaceuticals, telecommunications, computers, oil and gas, health and beauty aids, medical devices, airlines, or shipbuilding, all of which I’ve simulated or war-gamed. It engages my mind.

Career 8

Career Seminar Self-aware Telecommunications 8

QAspire

DECEMBER 24, 2009

I also included this example in a leadership training I delivered to a group of middle managers in my organization. November 2009: What NOT to do in Customer Service 7 My ‘not-so-decent’ experience with an airline prompted this article, which enlists 7 things businesses should never do when dealing with customers. Don’t Kill It!

Blog 82

Blog Constraint Quality Directory 82

Modern Servant Leader

JUNE 15, 2018

Management vs. Leadership Difference 8:20 30:42. I think the work that Duane Trammell and Ann McGee-Cooper and their associates have been doing with companies like Southwest Airlines and TDIndustries are stellar examples of what can be done within organizations once they make a commitment to servant-leadership. Ben : I love it.

Greenleaf 100

Greenleaf Servant Leader Leadership Learning-by-Doing 100

Harvard Business Review

APRIL 14, 2017

United Airlines is pledging to train its workers better to ensure that “ employees are prepared and empowered to put our customers first ” in the wake of a video showing a passenger being dragged from a plane. That was what management told us to do. It’s a new turn in what has been a PR disaster for the company.

Airlines 10

Airlines Company Crisis Management Video 10

Steve Farber

AUGUST 23, 2016

The airline was having enough trouble negotiating their pilot contracts let alone getting cooperation from the supreme powers that be, so I bugged out to wander the concourse and pump a little blood into my travel weary brain cells. Janice and I were old friends, and I had recently helped her out of a sticky career jam.

Real Estate 40

Real Estate Travel Conference Airlines 40

LDRLB

MAY 26, 2014

That’s what happened, remember, in the airline industry. It was a crash deregulation in the late ‘70s, and you had this crazy … All the airlines, suddenly everybody became a national airline. You had this huge boom and then this terrible bust and all these airlines that had been around for decades disappeared.

Early Adopters 60

Early Adopters Rogers Disruptive Innovation Innovation 60

Deming Institute

JANUARY 19, 2017

Some are little (pass the time while waiting in line); some are big (find a more fulfilling career). Some surface unpredictably (dress for an out-of-town business meeting after the airline lost my suitcase); some regularly (pack a healthful lunch for my daughter to take to school). We all have many jobs to be done in our lives.

Deming 28

Deming Christensen System Innovation 28

You're Not the Boss of Me

DECEMBER 12, 2010

For instance, Southwest airlines’ over-arching purpose is stated as: “To provide the best service and lowest fares to the short haul, frequent-flying, point-to-point, non-interlining traveler.&# This simple statement lets everyone know why Southwest Airlines is in business and whom it is there, ultimately, to serve.

Environment 42

Environment Servant Leader Leadership Airlines 42

Harvard Business Review

MAY 19, 2015

His letter announced a compensation restructuring, which accompanied a dismantling of hierarchy and the introduction of self-managed, self-organizing teams throughout the company. ” He would later call this the most important insight of his career. Two years in, Stayer fired three top managers because they kept deferring to him.

Management 8

Management Long-term System Delegation 8

Roundtable Talk

MARCH 18, 2010

Durfy’s replacement, Gregg Sartesky, is a 50 something exec who’s grown up in the high grind airline industry. The “personal issues&# reason is a much more slippery one and has me wondering if we are seeing what happens when a GenX mindset leader steps into an organization with a value-set grounded in boomer mentality.

CEO 31

CEO Leadership Industry Blog 31

Women on Business

JANUARY 24, 2011

For example, as a designer/writer, my skills are not well applied to bookkeeping or financial management. Many career-enhancing activities can develop from carefully chosen volunteer-based projects. Exhaust resources that don’t cost first and at least come up to “Dummy&# level on each initiative that you manage.

Press Release 100

Press Release Discount Advertising Sharpe 100

Harvard Business Review

OCTOBER 12, 2016

Let’s look at an example that most of us directly interact with for hundreds, if not thousands, of hours annually: the airline industry. Pilots are a critical pool of talent for an airline; there must be a sufficient supply with appropriate skills to operate the airline.

Airlines 8

Airlines Disaggregation Customer Loyalty Competitive Advantage 8

Harvard Business Review

JUNE 4, 2013

A common dilemma for many people is how they manage all of the competing demands in work and life and avoid letting any negative effects of work spill over into their personal lives. However, some people appear to manage career success and a positive private life with ease. Here are a few pointers: 1. Maintain control.

Long-term 15

Long-term Ryan Stress CEO 15