The Practical Leader

AUGUST 16, 2023

Poor Managers Enervate, Effective Leaders Energize Management at an airline with deteriorating customer satisfaction issued a directive urging staff to smile and be nicer to passengers. Yet despite our very tight job market, highly effective “magnet companies” attract and hang on to good people.

Energy 52

Energy Crisis Leadership Absenteeism 52

Modern Servant Leader

FEBRUARY 17, 2016

You can also consider a business that awakens a massive industry then dominates the market shares globally at the same time, busting misconceptions about the way the food service industry must treat employees. $16 America’s largest airline and the most profitable – the airline that love built. They’d say, “Flight attendant?!

Leadership 100

Leadership Servant Leader Airlines Learning-by-Doing 100

Modern Servant Leader

FEBRUARY 17, 2016

You can also consider a business that awakens a massive industry then dominates the market shares globally at the same time, busting misconceptions about the way the food service industry must treat employees. $16 America’s largest airline and the most profitable – the airline that love built. They’d say, “Flight attendant?!

Leadership 100

Leadership Servant Leader Airlines Learning-by-Doing 100

LDRLB

MAY 26, 2014

One of the things I think is most interesting is there’s a lot of old models of innovation and of strategy that I won’t say they don’t necessarily apply anymore, but they apply to very, very, almost static markets. That’s not our market position, so we don’t need to worry about it. DAVID: Yeah.

Early Adopters 60

Early Adopters Rogers Disruptive Innovation Innovation 60

Tanveer Naseer

MAY 31, 2016

Among the companies that use this practice are Southwest Airlines, Harley-Davidson, and Whole Foods Market, which have all enjoyed sustained growth after adopting explicit practices of transparency. Create multiple paths for raising and testing ideas Developing and presenting ideas is a key skill for strategic leaders.

Development 100

Development Argyris Learning-by-Doing Innovation 100

Harvard Business Review

NOVEMBER 5, 2015

I love my career in competitive strategy, research, and teaching. As a child I felt no particular interest in pharmaceuticals, telecommunications, computers, oil and gas, health and beauty aids, medical devices, airlines, or shipbuilding, all of which I’ve simulated or war-gamed. It engages my mind.

Career 8

Career Seminar Self-aware Telecommunications 8

Women on Business

JANUARY 24, 2011

When testing ideas are part of the creative process for product, service, or business development, this triangle must be a business priority: To test product, watch prospects interact with it—whether they use a tool, read a book, choose a necklace, or scan an airline ticket. Design stems from USE. Their advice can be invaluable.

Press Release 100

Press Release Discount Advertising Sharpe 100

Steve Farber

AUGUST 23, 2016

The airline was having enough trouble negotiating their pilot contracts let alone getting cooperation from the supreme powers that be, so I bugged out to wander the concourse and pump a little blood into my travel weary brain cells. Janice and I were old friends, and I had recently helped her out of a sticky career jam.

Real Estate 40

Real Estate Travel Conference Airlines 40

Harvard Business Review

SEPTEMBER 29, 2014

Ask them if they apply much else from else from economics in their actual business careers, and you’re likely to hear “not much.”. Walker’s innovation was to bind travelers to pay the prices they bid if the airlines and hoteliers on Priceline accepted the offers. Economists and market design. Here a few notable examples.

Strategy 13

Strategy Black-Scholes Airlines Price 13

Harvard Business Review

FEBRUARY 28, 2011

Thomas Green winced as he reread an e-mail message from his new boss, Frank Davis, marketing director for the travel and hospitality group at D7 Displays. Tom, this week's client meetings went well, but they would have gone better if you had been on top of the market data. When you're on your own, I expect you to be better prepared.

Case Study 15

Case Study Airlines Hotels Software 15

Deming Institute

JANUARY 19, 2017

Some are little (pass the time while waiting in line); some are big (find a more fulfilling career). Some surface unpredictably (dress for an out-of-town business meeting after the airline lost my suitcase); some regularly (pack a healthful lunch for my daughter to take to school). We all have many jobs to be done in our lives.

Deming 28

Deming Christensen System Innovation 28

Harvard Business Review

MARCH 12, 2013

Despite best efforts, the proposed American Airlines-US Airways merger will hit points of turbulence. Young scientists will invent energy-saving or health-promoting products, incubate new ventures while still in college, and sell them to markets eager for ways to control energy or health care costs. The next two Popes won't be a woman.

Health Care 15

Health Care Merchandising Incubator Airlines 15

Harvard Business Review

NOVEMBER 23, 2010

A passenger jet belonging to a cut-rate airline had recently crashed into the Florida Everglades, and Kinsley argued in Slate that it was appropriate for discount airlines to be more dangerous than the major carriers. The chance of getting killed in a crash on a given flight on a major airline is roughly 1 in 10 million.

Airlines 15

Airlines Report Guidelines Discount 15

Harvard Business Review

JANUARY 31, 2014

One of the first, and most lasting, pieces of career advice I received came from Linda Bush, my first project manager when I was a wee pup working at McKinsey & Company. Which customers can’t participate in a market because they lack skills, wealth, or convenient access to existing solutions? Speed alone is insufficient.

Innovation 12

Innovation Disruptive Innovation Learning-by-Doing Participative 12

Harvard Business Review

APRIL 11, 2017

Among those that have met that fate in recent months are initiatives at Target, Alaska Airlines, Coca-Cola, the New York Times, and Chubb. Yes, too much involvement can lead to a fixation on incremental improvements that can be shepherded to market quickly, to impact the next quarter’s results.

Project 11

Project Innovation Press Release Survey 11

Harvard Business Review

JULY 5, 2016

Or it might be to accelerate product development (and build out a richer product portfolio) by buying product capabilities across the market value chain. If you are lacking in, say, Academic & Career Advising, you could go shopping for companies that excel in those areas. Insight Center. How Digital Business Models Are Changing.

Due Diligence 8

Due Diligence Software Construction Education 8

Harvard Business Review

DECEMBER 22, 2016

We believe so — it is a form of governance that is much older than the public and private equity models, one developed in sophisticated Western capital markets. It takes time and courage to establish a chocolate habit in a completely new market, without compromising the original brand name, quality, or taste standards.

Short-term 8

Short-term Long-term Leveraged Buy-out Globalization 8

Harvard Business Review

FEBRUARY 15, 2013

And a great potential source of talent with the right skills are professionals who change career lanes — people with experience and training in accounting, finance, human resources and strategy who leave corporate jobs to follow their passion to have a social impact.

Chief Operating Officer 8

Chief Operating Officer How To Airlines Long-term 8

Harvard Business Review

OCTOBER 13, 2017

From airlines to autos, and from TVs to taxis, individual entrepreneurs have upended one industry after another. When channeled successfully, these attributes represent the lifeblood of entrepreneurship and market disruption. They are persuaders and visionaries who perceive opportunities and seize them quickly.

Company 8

Company Objective Construction Industry 8

Harvard Business Review

FEBRUARY 28, 2011

It turns "market research" into a far more dynamic and creative process. But very often it goes against the grain of how they built their careers in the first place. If they have a design or marketing background, all the better. It's easy for the C-suite to sign up to co-creation. This does not come naturally. Where to start?

Workshop 15

Workshop Creativity Merchandising Airlines 15

Harvard Business Review

FEBRUARY 27, 2017

In emerging markets, billions of people have moved out of extreme poverty. While the last wave of globalization centered on accessing foreign markets and creating low-cost global supply chains, the next wave could follow a very different pattern. “Strategies for Two-Sided Markets” 3. These are the seven areas: 1.

Globalization 8

Globalization Supply Chain Human Capital Long-term 8

Harvard Business Review

MARCH 12, 2013

Despite best efforts, the proposed American Airlines-US Airways merger will hit points of turbulence. Young scientists will invent energy-saving or health-promoting products, incubate new ventures while still in college, and sell them to markets eager for ways to control energy or health care costs. The next two Popes won't be a woman.

Health Care 8

Health Care Merchandising Incubator Airlines 8

Harvard Business Review

MAY 15, 2012

If you've spent any amount of time in executive retreats or leadership off-sites, you've probably been asked to participate in a familiar evaluation of your career and impact. How did your brand move the needle in a market category? BMW falls into this camp, maybe Ritz-Carlton and Emirates Airlines. What legacy did you leave?

Company 12

Company Brand Banking Long-term 12

Cooperperson

SEPTEMBER 12, 2022

My case led to changing, among other things, job titles, like draftsman to graphic artist, airline stewardess to flight attendant, and manpower to human resources. And initially my petition was denied in a 15-page decision that, before the internet, went viral and made international news.

Chief Executive Officer 78

Chief Executive Officer Self-aware Education Airlines 78

Modern Servant Leader

JULY 2, 2024

With vital performance and career lessons and ideas for how to apply them, it is a must-listen for managers at every level. She describes specific steps women can take to combine professional achievement with personal fulfillment, and demonstrates how men can benefit by supporting women both in the workplace and at home.

Library 100

Library Leadership Greenleaf Servant Leader 100

Harvard Business Review

FEBRUARY 13, 2014

They may be petroleum engineers in an oil company, software engineers in a technology organization, industrial designers in a toy company, or pilots in an airline. In many cases they have deliberately chosen not to pursue a managerial career. Perhaps they prefer technical work.

Development 9

Development Report Leadership Development Budgeting 9

Harvard Business Review

DECEMBER 20, 2012

That's some 80,000 hours during a career — more time than you will spend with your kids probably. General Electric is renowned for developing general managers; and people who want to become marketers crave to learn that trade at Procter & Gamble. Do you experience meaning at work — or just emptiness?

Self-aware 11

Self-aware Learning-by-Doing McKinsey Airlines 11

Harvard Business Review

NOVEMBER 23, 2010

For example, marketing optimizes its activities for its own benefit and the sales and customer service functions do likewise. The end-to-end process of customer acquisition and retention — getting rid of duplicate activities and information across marketing, sales and customer service — isnt touched.

Process 15

Process CEO Insurance Guidelines 15

Harvard Business Review

JUNE 21, 2013

New research led by Lan Jiang, an assistant professor of marketing at the University of Oregon, shows that if you give a shopper an unearned reward, she’ll probably have mixed feelings if she’s observed by other people, such as shopper No. But sometimes all this hoopla makes people really uncomfortable. 999,999, who didn’t get anything.

Advertising 8

Advertising Video PR Ethics 8

Harvard Business Review

MAY 8, 2012

As a growth officer in my early career with the mad men and women of McCann Ericksson , my mom could never quite grasp what I did for a living. The South African Airways pitch was won on the basis of a shared ambition of presenting the airline as a symbol for what the entire nation could become.

Belief Systems 17

Belief Systems Tips Audience CFO 17

Harvard Business Review

MARCH 24, 2011

Competitors whispered that Gupta was committing the most un-McKinsey-like of sins: cutting price to get into new markets. As the stock market began to take off, though, and options rained down on corporate execs, the compensation tables began to turn, certainly for the top ranks. The desire to be an insider.

McKinsey 15

McKinsey Consultative Waterman Intellectual Capital 15

Harvard Business Review

FEBRUARY 14, 2014

Early in my career, a lot of commentators were sure Japan was on its way to becoming number one. I’ve been watching the global economy for decades, and it seems to me that growth in the United States is about to speed up, while growth in the emerging markets is slowing down. How’d that work out?) Now it’s China’s turn to pull ahead.

Chemicals 8

Chemicals Pharmaceuticals Energy Creativity 8

Skip Prichard

OCTOBER 28, 2019

A Successful Career is a Marathon. But once you get beyond that stereotype, there are some really encouraging examples of senior people who have enjoyed long careers because they have cultivated a broader set of interests and passions. People aren’t obsessed with Southwest Airlines because of its brand purpose. Absolutely.

Wilde 66

Wilde Brand Open-book Creativity 66

Harvard Business Review

MAY 19, 2015

” He would later call this the most important insight of his career. They wanted to hear about Semco, Southwest Airlines, Gore Tex, HCL. Self-managed and self-organizing systems are meant to make a company more flexible in ever-shifting markets. Learning, striving people are happy people and good workers.

Management 8

Management Long-term System Delegation 8

Harvard Business Review

JUNE 20, 2014

Psychologist Gerd Gigerenzer has spent his career focusing on the ways in which we get things right , or could at least learn to. But if the world is highly unpredictable and unstable, as in the stock market, you have many parameters to estimate and relatively little data. Then make it simple. The same for an apparel business.

Uncertainty 10

Uncertainty Kahneman Banking System 10

Strategy Driven

MARCH 11, 2011

In my opinion, deregulation, as a whole, has worked negatively upon business and society (banking, airlines, trucking, and broadcasting), and the SEC is no exception. In their marketing, accounting and auditing firms claim to be full-service business advisors, in order to get business. Congressional Hearings. About the Author.

Strategic Planning 57

Strategic Planning Committee Golden Handcuff Media 57

Harvard Business Review

JULY 28, 2014

If you’re a mid- or late-career marketer, chances are your job today is mostly unrecognizable from what you signed on for. Many marketers are left behind, simply tuned in to the wrong frequencies. But data, alone, isn’t enough; search and social marketing, for example, are content hungry disciplines.

Storytelling 11

Storytelling Brand Audience Marketing 11