Harvard Business Review

NOVEMBER 27, 2015

Businesses are more profitable and productive when they act ethically, treat their staff well, and communicate better with their customers, according to the latest Lady Geek Global Empathy Index. Technology. Technology. Technology. Technology. Technology. Technology. Technology. Technology.

Tourism 8

Tourism Telecommunications Automotive Company 8

Harvard Business Review

MAY 19, 2016

Indeed, a 2012 Royal Society report emphasized that these “enhancements,” along with other technologies for self-enhancement, are likely to have far-reaching implications for the business world. As the CEO of an airline, would you prefer to have a pilot on drugs if it decreased the probability of accidents?

Ethics 15

Ethics Stress Policies Morale 15

CO2

JUNE 29, 2010

Moreover, ethical followers can help leaders avoid making questionable decisions and high performing followers often motivate leaders to raise their own levels of performance. It may well be that some Self-Starters lack the equipment, technology, or funding needed to perform well and have simply given up.

Executive Coaching 129

Executive Coaching Execution Blog Self-aware 129

Harvard Business Review

FEBRUARY 5, 2013

The business environment today has indeed become mindboggling complex due to accelerating globalization and rapid technology changes. Mackey told us in our interview that he believes that in recent decades, capitalism has lost its ethical mooring and that the explosion of corporate scandals is evidence of this drifting.

Ethics 9

Ethics Morale Airlines CEO 9

Women on Business

JANUARY 24, 2011

When testing ideas are part of the creative process for product, service, or business development, this triangle must be a business priority: To test product, watch prospects interact with it—whether they use a tool, read a book, choose a necklace, or scan an airline ticket. Design stems from USE.

Press Release 100

Press Release Discount Advertising Sharpe 100

Harvard Business Review

JANUARY 5, 2015

At the end of each year, I apply a framework to surface the most important emerging trends in digital media and emerging technology for the year ahead. Where/how are people having difficulty with technology? In 2015, consumers will begin to see SVPA technology baked into their mobile phones. Where/how are people stuck?

Trends 8

Trends Retail Learning-by-Doing Banking 8

Harvard Business Review

JUNE 7, 2012

Are we taking advantage of new advocacy technologies that can do things like automate organization and packaging of customer testimonials and other customer content? That's a bad idea for a lot of reasons: it's not ethical, buyers can see through this, and it's bad for your organization. Revolutionize your customer value proposition.

Reference 15

Reference Tips Media Case Study 15

Harvard Business Review

JUNE 7, 2012

Are we taking advantage of new advocacy technologies that can do things like automate organization and packaging of customer testimonials and other customer content? That's a bad idea for a lot of reasons: it's not ethical, buyers can see through this, and it's bad for your organization. Revolutionize your customer value proposition.

Reference 14

Reference Tips Media Case Study 14

Harvard Business Review

MARCH 24, 2011

You might think that, for a retired McKinsey managing director, board memberships at Goldman Sachs, Procter & Gamble, and AMR, the parent of American Airlines, might be enough insiderness. As technology makes networks tighter and easier to put together, does the risk of contagion increase proportionally?

McKinsey 15

McKinsey Consultative Waterman Intellectual Capital 15

Strategy Driven

MARCH 11, 2011

In my opinion, deregulation, as a whole, has worked negatively upon business and society (banking, airlines, trucking, and broadcasting), and the SEC is no exception. Enron did not demand enough accountability, fairness, ethics and operational autonomy from its outside auditor. Congressional Hearings.

Strategic Planning 57

Strategic Planning Committee Golden Handcuff Media 57

Harvard Business Review

AUGUST 18, 2011

As IBM celebrates its 100th birthday, many observers are rightly calling attention to the many strategic changes the company put itself through to remain relevant amidst dramatic technological and economic change. But one of the biggest transformations IBM went through is less about computers and more about culture.

Learning Curve 15

Learning Curve Globalization Airlines Training 15