Lead Change Blog

OCTOBER 8, 2020

A radiotelephone operator (RTO) carried the 20-pound radio and talked on the field commander’s behalf—the reason: enemy snipers looked for signs to identify the leader as their first target. A great leader knew to only employ as much leadership as was needed to influence the outcome. Here are three keys to naked leadership.

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Power Airlines COO Bottom-up 319

Art Petty

OCTOBER 17, 2024

The experience for the consumer—good or bad, reflects the organization's management systems from values, commitment to hiring, leadership development, and operations effectiveness. For the management of business-to-consumer (B2C) organizations, the retail or service location is, of course, the ultimate proving ground.

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System B2C Airlines Management 52

Miles Anthony Smith

SEPTEMBER 20, 2016

Aviation Leadership Failures: 37 Worst Plane Crashes in History While many of these crashes happened in the early years of aviation, there have been a surprising number of airline disasters since the new millennium. These videos are a warning to all of us not to get to lazy and complacent in our leadership. READ MORE 4.

Airlines 40

Airlines Leadership Quality Engineering 40

The Practical Leader

JUNE 23, 2021

That’s particularly true in the airline industry. Airline revenues collapsed while fixed costs stayed high. If you’re going to bet on an airline most likely to soar as travel resumes, put your money on Southwest Airlines. Leadership is centered on emotions. They were named the #1 U.S.

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Airlines Fixed Costs Collins Video 64

Lead from Within

APRIL 14, 2020

At the core of leadership is the leader’s responsibility to calm people down and engage them in a way that provides comfort and assurance along with honesty. When your employees are anxious, when their work schedules change, when nothing is operating normally it’s easy for people to feel scattered and disengaged. The Leadership Gap.

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How To Airlines Uncertainty Creativity 218

Lead Change Blog

OCTOBER 3, 2018

Sinek reflected and surmised that the true problem he observed was that this airline did not trust their employees to manage what is in front of them and handle it competently. Lunden interviewed the operators who took turns as hostages, sitting in a chair as live fire tore through paper targets just over their shoulders.

Airlines 284

Airlines Simon Micromanagement Uncertainty 284

Lead on Purpose

NOVEMBER 10, 2012

Throughout the ages, leaders and followers alike have wondered whether the process of leadership depends on inborn traits or whether it can be taught. Still, some people who strive for leadership never quite achieve it. Leadership skills can be taught. What is different about strategic leadership?

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Leadership Education Short-term Competitive Advantage 227

Leading Blog

AUGUST 8, 2011

For example: Emphasize One Goal – Gordon Bethune, CEO of Continental Airlines, recognized that his customers valued on-time performance. With such a diverse clientele, employees cannot simply operate by choosing from a limited number of preselected solutions to guest requests. That’s real leadership.”

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Leadership Simon Cooper Gordon 284

Great Leadership By Dan

JUNE 16, 2012

Similarly, in today’s business climate, economic asteroid hits are becoming more frequent, forcing organizations to embrace matrix operating models that enable vital adaptability, flexibility and the capacity to rapidly assimilate new ideas. Four Steps to Building Matrix Leadership Skills. Matrix Competencies in Short Supply.

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Environment Self-aware Leadership Emotional Intelligence 250

Modern Servant Leader

NOVEMBER 8, 2012

Dear Opponent of Servant Leadership , No, I’m not naive. You think Servant Leadership doesn’t work “in the real world” I guess organizations practicing servant leadership like Southwest Airlines, Vanguard, REI, U.S. This, in essence, is what most leadership books boil down to.

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Reis Airlines Education Long-term 262

Modern Servant Leader

JUNE 15, 2018

Larry Spears was the CEO of the Greenleaf Center for Servant-Leadership for nearly two decades. He now runs the Spears Center for Servant-Leadership (Indianapolis), and serves as Servant-Leadership Scholar at Gonzaga University (Spokane). Discovering Servant-Leadership 2:13. Defining Servant-Leadership Defining 0:28 5:47.

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Greenleaf Servant Leader Leadership Learning-by-Doing 186

Persuasive Powerhouse

AUGUST 29, 2010

Will they benefit or at least not be further deprived?” ~ Robert Greenleaf The concept of servant leadership can often seem the antithesis to many organizational cultures, where top-down, command and control are the norm. Posted in Uncategorized 10 Responses to “When Servant Leadership Goes Awry&# Kevin W. Please stop by again!

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Servant Leader Greenleaf Leadership Airlines 250

Skip Prichard

OCTOBER 21, 2019

Oleg is a thought leader, author, business educator and consultant with over 25 years of experience operating businesses and consulting Fortune 500. Thirty Lessons I Learned About Leadership. Leadership is a lifelong journey through different experiences every day. Leadership is not a dictatorship. Leadership is an art.

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Leadership Diversity Learning-by-Doing Licensing 92

Modern Servant Leader

FEBRUARY 17, 2016

We continue the servant leadership interview series with a real treat. I was honored to have Jim Hunter sit down for an interview on Servant Leadership. Jim has over 30 years of experience teaching and consulting on servant leadership principles. Steve: It’s Leadership 291, it’s called, “Becoming an Influential Leader”.

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Leadership Servant Leader Airlines Learning-by-Doing 100

Modern Servant Leader

FEBRUARY 17, 2016

We continue the servant leadership interview series with a real treat. I was honored to have Jim Hunter sit down for an interview on Servant Leadership. Jim has over 30 years of experience teaching and consulting on servant leadership principles. Steve: It’s Leadership 291, it’s called, “Becoming an Influential Leader”.

Leadership 100

Leadership Servant Leader Airlines Learning-by-Doing 100

Modern Servant Leader

JUNE 15, 2018

Larry Spears was the CEO of the Greenleaf Center for Servant-Leadership for nearly two decades. He now runs the Spears Center for Servant-Leadership (Indianapolis), and serves as Servant-Leadership Scholar at Gonzaga University (Spokane). Discovering Servant-Leadership 2:13. Defining Servant-Leadership Defining 0:28 5:47.

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Greenleaf Servant Leader Leadership Learning-by-Doing 100

Frank Sonnenberg Online

JUNE 21, 2021

This post is an excerpt from his excellent, internationally bestselling book CHANGE-friendly LEADERSHIP. Being Change-friendly operates from a platform of respect and caring, not intimidation and contention. Change-friendly is also about leadership. Not leadership by title and certainly not leadership by command or control.

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Hotels Stress Resistance Restructuring 128

Leading Blog

JANUARY 14, 2019

As a result, they are viewed as having less leadership potential. American Airlines competes against Skype and WebEx, not just Delta and United.”. And there seems to be a stigma surrounding creative types. There often viewed as quirky, unfocused, strange, and nonconformist. Even to speculate in public is rather worrisome.”.

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Creativity Benchmarking Learning-by-Doing Construction 294

Leading Blog

JULY 25, 2019

Continuous optimization, both on the operational side and the customer side, is good and important -- in the short term. Japanese airline ANA commissioned a global competition via the XPRIZE Foundation to create the future of travel that has now resulted in targeting the next big market: Space. It pays the rent.

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Innovation Organization Bottom-up Open-book 248

Lead Change Blog

JULY 17, 2015

When Southwest Airlines employees tell of CEO Gary Kelly’s dressing as KISS for their annual Halloween party, they are really saying, “We are supposed to have fun.” Leadership connections are similar to electrical connections. Employees are much more focused when they can operate from a wholesome, solid (no BS) position.

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Airlines CEO Storytelling Learning-by-Doing 150

Skip Prichard

JULY 15, 2024

Decision-making is not taught, yet excellence is assumed in leadership echelons and corridors of power. We’re bombarded by a modern environment that operates against us. For instance, with the TIME-based judgement traps, it’s easy to think that a decision you make today operates in a vacuum. It’s not our fault.

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Self-aware Environment Learning-by-Doing Market Segmentation 78

Skip Prichard

OCTOBER 12, 2020

It sounds fluffy but self-care is like putting on the airline mask. The best leaders I’ve seen know what they’re good at – some are operating leaders, some turn-around, some growth-oriented leaders. Leadership Tip: Know your leadership style and the circumstances where you are at your best. It kept us connected.

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Open-book Self-aware Books Airlines 144

In the CEO Afterlife

SEPTEMBER 8, 2015

Moving on your instincts is not seat-of-the-pants leadership. When I was a CMO and CEO, I operated with an entrepreneurial mindset that required taking decisions as early as possible. Not everyone or every organization can, or should operate this way. Less is better, strategically and managerially. Entrepreneurial Mindset Power.

Power 100

Power Competitive Advantage Airlines Information 100

Tanveer Naseer

SEPTEMBER 17, 2013

Through both of these exercises, I demonstrated how the growing distractions and communication channels leaders now have to manage in their day-to-day affairs can so easily cause us to drift from the leadership path and direction we originally set out to take. That this is something that only we could do.

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Organization Conference Audience Globalization 274

Leading Blog

OCTOBER 24, 2011

For their study, the authors chose a set of major companies that achieved spectacular results over 15 or more years while operating in unstable environments. 10X Leadership Behaviors. They call these companies "10Xers" for providing shareholder returns at least 10 times greater than their industry.

Contingency Plans 284

Contingency Plans Collins Creativity Airlines 284

HR Digest

NOVEMBER 17, 2018

Generally, most jobs are performed by employees who operate the machines, run business models and design new corporate procedures. In this kind of management, an established framework is given by the manager and then the employees operate within it. The fact is: increased productivity is a result of smart work, not just hard work.

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Products Productivity Metrics Airlines 69

Coaching Tip

OCTOBER 28, 2015

One approach has been to empower any member of the surgical team to call a halt to the operation so the team can reassess how the procedure has been handled and to point out deficiencies. This approach is patterned on the airlines empowering their pilots to cancel a flight if they believe something is wrong.

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Health Care Management Airlines Long-term 70

Skip Prichard

MARCH 3, 2021

“Leadership in this digitally distracted world demands a new kind of leader. Ed Bastian of Delta Airlines comes to mind. Subscribe to Leadership Insights , the blog that transforms. Join thousands of subscribers in the Leadership Insights community for a regular diet of ideas to fuel your success.

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Brand Storytelling Trends Content 119

Strategy Driven

OCTOBER 4, 2013

airline industry reported an operating loss of more than $10 billion in 2001 and a net loss of almost $8 billion, according to Air Carrier Financial Statistics Quarterly, a compilation of airline financial reports issued by the U.S. An additional 28 percent, or 32,044 workers, had been employed in hotels and motels.

Crisis 57

Crisis Airlines Transportation Crisis Management 57

CO2

DECEMBER 19, 2012

During a period in the late 1990′s, Korean Air had more plane crashes than any other airline in the world. Co-pilots were often not involved in flight operations during critical phases of the flight because the pilot was more senior and didn’t “require” the assistance of the co-pilot. Becoming a Leader (Part 2).

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Emotional Intelligence Self-aware Airlines Insurance 102

The Practical Leader

JULY 7, 2011

RIM created its industry and through strong market leadership built a world class brand. There is so much evidence that the “savings&# gained by layoffs are overwhelmed by the very negative energy and lack of leadership signals it sends. “Dumbsizing&# doesn’t work and isn’t leadership.

Leadership 51

Leadership Airlines Collins Price 51

Coaching Tip

DECEMBER 27, 2012

The new business paradigm is rooted in four key pillars: higher purpose, stakeholder integration, conscious culture and management, and conscious leadership. SouthWest Airlines has brought the freedom to fly to ordinary people through lower priced airfares and efficient operations. feel happier by becoming better organized.

Emotional Intelligence 84

Emotional Intelligence Short-term Long-term Price 84

CO2

AUGUST 2, 2011

There is a great deal of complexity in the airline coding system, but once you understand this system and how to leverage this information, you will save hundreds of dollars and travel in greater comfort. Yes, I believe that there should be no more overpaying for airline tickets, being stuck in a bad seat, or having a trip ruined by others.

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Travel Books Airlines Budgeting 98

Coaching Tip

FEBRUARY 23, 2012

The answer is for organizations to develop the institutional frameworks to replace traditional structures and forms of governance and establish a more human operating system in which governance, culture and leadership systems are harmonized and synchronized. 4) Seek to inspire, not just motivate. 6) Give trust away.

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How To Airlines Media Innovation 110

Surviving Leadership

JUNE 29, 2017

Whether or not you personally like Southwest Airlines (and I love them, so there), you can’t argue with their success in a tough industry. And they attribute it to their “culture” – from how they operate, to how they hire, to how they make, spend, and save money.

Human Resources 70

Human Resources Diversity Airlines Learning-by-Doing 70

CO2

JUNE 17, 2013

The airline industry has found, for instance, that under stressful conditions pilots who go into command-and-control mode have a higher failure rate than those who ask for feedback from their crew before making any decisions. Leaders need to operate from a perspective of Not Knowing. Leading Others Teamwork at Work'

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Charisma Class Teamwork Airlines 129

Tanveer Naseer

MAY 31, 2016

Most companies have leaders with the strong operational skills needed to maintain the status quo. Fortunately, companies can build the capacity for strategic leadership. Develop opportunities for experience-based learning The vast majority of professional leadership development is informative as opposed to experiential.

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Development Argyris Learning-by-Doing Innovation 100