The Horizons Tracker

SEPTEMBER 4, 2019

Airports are seldom places you want to spend more time than you want to in, but from the operators perspective, they view your time as an opportunity to extract cash from you. “Most airlines offer every customer the same price for a checked bag,” the researchers say. Put to the test. ”

Airlines 67

Airlines Discount Price Travel 67

Art Petty

OCTOBER 17, 2024

The experience for the consumer—good or bad, reflects the organization's management systems from values, commitment to hiring, leadership development, and operations effectiveness. For the management of business-to-consumer (B2C) organizations, the retail or service location is, of course, the ultimate proving ground.

System 52

System B2C Airlines Management 52

Lead Change Blog

OCTOBER 8, 2020

A radiotelephone operator (RTO) carried the 20-pound radio and talked on the field commander’s behalf—the reason: enemy snipers looked for signs to identify the leader as their first target. ” What does leadership look like when command and control are irrelevant as leader tools for influencing?

Power 319

Power Airlines COO Bottom-up 319

CO2

NOVEMBER 17, 2023

Case Study: Southwest Airlines’ Focus on Low Costs Southwest Airlines exemplifies the strength of focus. The study’s findings are clear: With 2-3 primary goals, you’re likely to achieve 2-3 of them. With 3-10 primary goals, you might accomplish only 1 or 2. Over 10 primary goals usually lead to accomplishing none.

Airlines 78

Airlines Succession Leadership Energy 78

Strategy Driven

JULY 3, 2024

They do not usually move the cargo themselves but act as intermediaries between the shipper and various transportation services, including shipping lines, trucking companies, and airlines. Conclusion The critical work of freight forwarders is integral to the smooth operation of the global supply chain.

Supply Chain 111

Supply Chain Contingency Plans Transportation Compliance 111

Michael Lee Stallard

APRIL 17, 2023

On Good Friday this year, I found myself in an operating room with my arms literally stretched out like Jesus on the cross as ten medical professionals prepared me for surgery. To my surprise, as a mask was placed over my nose and mouth to administer general anesthesia, I felt grateful rather than scared.

Airlines 195

Airlines Hotels Transportation Learning-by-Doing 195

Harvard Business Review

APRIL 5, 2022

Lessons in enterprise AR’s potential from China Southern Airlines.

Airlines 17

Airlines Operations Supply Chain Productivity 17

Miles Anthony Smith

SEPTEMBER 20, 2016

Aviation Leadership Failures: 37 Worst Plane Crashes in History While many of these crashes happened in the early years of aviation, there have been a surprising number of airline disasters since the new millennium. United Airlines Flight 175: South Tower Attack on World Trade Center 3. Navy and perished in this airline disaster.

Airlines 40

Airlines Leadership Quality Engineering 40

The Practical Leader

JUNE 23, 2021

That’s particularly true in the airline industry. Airline revenues collapsed while fixed costs stayed high. If you’re going to bet on an airline most likely to soar as travel resumes, put your money on Southwest Airlines. They were named the #1 U.S. So, what’s love got to do with it?

Airlines 64

Airlines Fixed Costs Collins Video 64

Lead Change Blog

OCTOBER 3, 2018

Sinek reflected and surmised that the true problem he observed was that this airline did not trust their employees to manage what is in front of them and handle it competently. Lunden interviewed the operators who took turns as hostages, sitting in a chair as live fire tore through paper targets just over their shoulders.

Airlines 284

Airlines Simon Micromanagement Training 284

Lead from Within

APRIL 14, 2020

When your employees are anxious, when their work schedules change, when nothing is operating normally it’s easy for people to feel scattered and disengaged. Recently the CEO of Southwest Airlines took a 10 percent pay cut to help their employees out. Minimize distractions. Make sure you’re ready for an economic downturn.

How To 218

How To Airlines Uncertainty Creativity 218

Modern Servant Leader

NOVEMBER 8, 2012

You think Servant Leadership doesn’t work “in the real world” I guess organizations practicing servant leadership like Southwest Airlines, Vanguard, REI, U.S. Military and many, many more don’t operate in the “real world” As I exclaim the benefits of Servant Leadership, I see that look in your eye.

Reis 262

Reis Airlines Education Long-term 262

Talent Anarchy 1

AUGUST 26, 2023

Even during challenging times, such as the COVID-19 pandemic, essential transportation services remained operational, highlighting the industry’s resilience. For example, long-haul truck drivers can earn a comfortable income, and airline pilots are among the highest-paid professionals in the industry.

Transportation 78

Transportation Career Airlines Industry 78

HR Digest

MARCH 27, 2020

Many airline companies across the world nowadays look for flight attendants who can speak a foreign language. The airline industry is another field where multilingual people can reap big. For instance, if an airline is transiting flights between India and China, it would look for people who speak Mandarin. Flight Attendant.

Tourism 116

Tourism Airlines Travel Hotels 116

HR Digest

OCTOBER 14, 2024

Boeing has had a very rough decade, but things have worsened over the last year with reports of plane crashes, malfunctions, regulatory scrutiny over build quality, and multiple lapses in airline build security. The post Boeing Settles for Mass Layoffs—Around 17,000 Job Cuts Expected appeared first on The HR Digest.

IAM 52

IAM Airlines Report Proposal 52

HR Digest

MAY 25, 2022

As the official airline company of Switzerland, Swissair was one of the leaders in the airline market. It was operating successfully for more than 70 years. Teamwork can go wrong in many situations , and there are results of groupthink that showed us why this kind of work is not good. Here are the examples. .

Groupthink 52

Groupthink Automotive Airlines Examples 52

Curious Cat

JUNE 29, 2016

Indeed, to avoid the fines, airlines are now far more likely to cancel flights that are sitting at the gate or on the tarmac than they once were, explains Vikrant Vaze, an assistant professor of engineering at Dartmouth and a co-author of the study. The Tarmac Delay Rule in 2010 has led to a jump in the rate of flight cancellations.

Airlines 49

Airlines Transportation System Engineering 49

CEO Blog

JANUARY 2, 2017

He implemented checklist in operating rooms by being inspired by airline pilot checklists. With New Years comes examination of my systems. I read a book - Checklist Manifesto written by a doctor with many examples of how checklists save lives. It has inspired me to do my own checklist.

Airlines 100

Airlines Politics Operations System 100

CEO Blog

JANUARY 2, 2017

He implemented checklist in operating rooms by being inspired by airline pilot checklists. With New Years comes examination of my systems. I read a book - Checklist Manifesto written by a doctor with many examples of how checklists save lives. It has inspired me to do my own checklist.

Airlines 100

Airlines Politics Operations System 100

HR Digest

SEPTEMBER 3, 2024

billion in core operating losses over the course of the last five years, the company has faced multiple crashes and mid-flight malfunctions and has been accused of prioritizing profits over safety. A large number of suppliers will be left in the lurch and the airline industry could struggle to withstand further production delays.

IAM 59

IAM Airlines Commitment Health Care 59

CO2

FEBRUARY 2, 2017

But not every operation at the airport runs with the country’s trademark efficiency. As I was being checked in by SAS Airlines (the airline you might have read about at Harvard Business School), the woman at the counter realized she did not have a priority luggage tag, so she hopped over two other stations to fetch a handful.

Management 78

Management Airlines Efficiency Long-term 78

Harvard Business Review

APRIL 10, 2024

If you’re navigating a merger, this episode is for you.

Airlines 19

Airlines Operations Strategy 19

The Horizons Tracker

OCTOBER 16, 2019

The researchers looked at around 250,000 tweets made about the 10 biggest airlines operating in North America, including those with both positive and negative sentiment. Sharing sentiment. The data showed a clear correlation between the kind of tweets people were sharing and the overall financial health of the business.

Airlines 45

Airlines Trends Brand Information 45

Curious Cat

MAY 30, 2017

This has happened numerous times for major airlines in the last few years. What is successful now is dependent on the larger system and the conditions that impact that system. In the news the last few days British Airways had to shut down flights worldwide. By John Hunter, see more of my trip to Rocky Mountain National Park. But I doubt it.

Airlines 65

Airlines System Short-term Long-term 65

Lead Change Blog

JULY 17, 2015

When Southwest Airlines employees tell of CEO Gary Kelly’s dressing as KISS for their annual Halloween party, they are really saying, “We are supposed to have fun.” Employees are much more focused when they can operate from a wholesome, solid (no BS) position. Stories telegraph a set of norms unique to the organization.

Airlines 150

Airlines CEO Storytelling Learning-by-Doing 150

First Friday Book Synopsis

SEPTEMBER 26, 2011

Telephone operators? The fleets of airline workers behind counters who issued tickets? The problem was not simply the loss of good jobs to workers in foreign nations but also automation… Remember bank tellers? Service station attendants? These and millions of other jobs weren’t lost to globalization; they were lost to automation.

Airlines 100

Airlines Software Banking Globalization 100

Leading Blog

JULY 25, 2019

Continuous optimization, both on the operational side and the customer side, is good and important -- in the short term. Japanese airline ANA commissioned a global competition via the XPRIZE Foundation to create the future of travel that has now resulted in targeting the next big market: Space. It pays the rent.

Innovation 248

Innovation Organization Bottom-up Airlines 248

Leading Blog

JANUARY 14, 2019

American Airlines competes against Skype and WebEx, not just Delta and United.”. Srini Pillay wrote in the Harvard Business Review, “The brain operates optimally when it toggles between focus and unfocus, allowing you to develop resilience, enhance creativity, and make better decisions too.” Avoiding this mindset takes courage.

Creativity 294

Creativity Benchmarking Learning-by-Doing Construction 294

Harvard Business Review

SEPTEMBER 7, 2021

How did CEO Doug Parker successfully merge US Airways and American Airlines?

Airlines 10

Airlines How To CEO Succession 10

CO2

FEBRUARY 2, 2017

But not every operation at the airport runs with the country’s trademark efficiency. As I was being checked in by SAS Airlines (the airline you might have read about at Harvard Business School), the woman at the counter realized she did not have a priority luggage tag, so she hopped over two other stations to fetch a handful.

Management 60

Management Airlines Efficiency Long-term 60

HR Digest

NOVEMBER 17, 2018

Generally, most jobs are performed by employees who operate the machines, run business models and design new corporate procedures. In this kind of management, an established framework is given by the manager and then the employees operate within it. The fact is: increased productivity is a result of smart work, not just hard work.

Productivity 69

Productivity Products Metrics Airlines 69

In the CEO Afterlife

SEPTEMBER 8, 2015

When I was a CMO and CEO, I operated with an entrepreneurial mindset that required taking decisions as early as possible. Not everyone or every organization can, or should operate this way. None of us want to see pipelines, oil rigs, or airlines compromising safety for speed. Entrepreneurial Mindset Power.

Power 100

Power Competitive Advantage Airlines Information 100

Frank Sonnenberg Online

JUNE 21, 2021

Being Change-friendly operates from a platform of respect and caring, not intimidation and contention. Whether you operate in a large corporation, in a small company, or in a non-profit organization, CHANGE-friendly IMPLEMENTATION can help you navigate change successfully. Change-friendly is also about leadership. Why settle for less?

Hotels 128

Hotels Stress Resistance Restructuring 128

Skip Prichard

JULY 15, 2024

We’re bombarded by a modern environment that operates against us. For instance, with the TIME-based judgement traps, it’s easy to think that a decision you make today operates in a vacuum. Airline passengers pay over the odds for a seat rather than risk random allocation in 33B. It’s not our fault.

Self-aware 78

Self-aware Environment Learning-by-Doing Market Segmentation 78

Strategy Driven

OCTOBER 4, 2013

airline industry reported an operating loss of more than $10 billion in 2001 and a net loss of almost $8 billion, according to Air Carrier Financial Statistics Quarterly, a compilation of airline financial reports issued by the U.S. An additional 28 percent, or 32,044 workers, had been employed in hotels and motels.

Crisis 57

Crisis Airlines Transportation Crisis Management 57

Harvard Business Review

NOVEMBER 23, 2011

The capacity to operate a 747 is incompatible with social media smarts. The promotion was arguably in poor taste given the global economic downturn, but was also inargueably and acutely insensitive given the airline's current labor relations standoff with the unions representing its pilots, engineers, baggage handlers and caterers.

Airlines 15

Airlines Media Travel Marketing 15

Leading Blog

OCTOBER 24, 2011

For their study, the authors chose a set of major companies that achieved spectacular results over 15 or more years while operating in unstable environments. They call these companies "10Xers" for providing shareholder returns at least 10 times greater than their industry.

Contingency Plans 284

Contingency Plans Collins Creativity Airlines 284