Leading Blog

MAY 12, 2021

passenger traffic for airlines). As Paul Saffo, a technology forecaster based in Silicon Valley, said, “ the goal of forecasting is not to predict the future, but to tell you what you need to know to take meaningful action in the present.”

Scenario Planning 298

Scenario Planning Planning Uncertainty Airlines 298

Modern Servant Leader

DECEMBER 30, 2022

There are leadership lessons in Southwest Airline’s fall from grace. Southwest Airlines Fall From Grace The holiday winter weather of 2022 caused problems for every major US carrier. In their attempt to remain the most profitable airline, the company substantially reduced spending on major investments. Failing technology.

Airlines 130

Airlines Leadership Short-term Long-term 130

Rich Gee Group

AUGUST 26, 2014

A new tool (especially technology). A direction recommended by friends. A blog post with a ‘new’ idea. It can be anything.

Objective 230

Objective How To Airlines Tips 230

Let's Grow Leaders

JULY 29, 2024

But the CrowdStrike bug that crashed Windows PCs, snarled airlines, and interfered with hospitals’ ability to access patient records had a similar cause. Technology changes. Resisting Business Change You’re certainly familiar with companies like Blockbuster and Kodak who resisted change and faced extinction. Trends shift.

Management 327

Management Resistance How To Leadership 327

Leading Blog

JULY 25, 2019

They require great technological conversions. But technology may, in fact, be a minor part of the task. Japanese airline ANA commissioned a global competition via the XPRIZE Foundation to create the future of travel that has now resulted in targeting the next big market: Space. These augmentations are not small matters.

Innovation 254

Innovation Organization Bottom-up Open-book 254

Leading Blog

AUGUST 8, 2011

For example: Emphasize One Goal – Gordon Bethune, CEO of Continental Airlines, recognized that his customers valued on-time performance. Kurtzman believes that “organizations will come to resemble constellations of capabilities linked together technologically from centers located around the world….Big

Leadership 284

Leadership Simon Cooper Gordon 284

The Horizons Tracker

FEBRUARY 27, 2023

“Thinking back to when airlines introduced self-baggage drop, or supermarkets brought in self-checkouts, people embraced it to an extent, but there still needs to be a person nearby to guide people through the technology,” they continue. The irony here, is the humans are using the same technology.

Advice 128

Advice Banking Airlines Technology 128

The Horizons Tracker

DECEMBER 3, 2020

The pandemic has been the making of many technologies, and new research from Augusta University explores whether it might do likewise for virtual travel. The team believes that the technology would help to mitigate some of the devastation caused to the travel industry by the pandemic, while also opening up new possibilities.

Tourism 126

Tourism Travel Industry Video 126

Let's Grow Leaders

JULY 29, 2024

But the CrowdStrike bug that crashed Windows PCs, snarled airlines, and interfered with hospitals’ ability to access patient records had a similar cause. Technology changes. Resisting Business Change You’re certainly familiar with companies like Blockbuster and Kodak who resisted change and faced extinction. Trends shift.

Management 234

Management Resistance How To Leadership 234

The Horizons Tracker

AUGUST 2, 2021

Barely months after the release of the DC-10, design flaws were noticed in the cargo door of the plane that resulted in a number of incidents, including the death of 346 people in a Turkish Airlines crash. If organizations neglect these issues it could result in significant losses, whether financially or reputationally.

Innovation 130

Innovation IPO Mass Marketing Early Adopters 130

Great Leadership By Dan

JUNE 16, 2012

They know they need leaders who are avid and rapid continuous learners because the shelf-life of any particular piece of expertise gets shorter as the pace of technological change accelerates. For instance, a hospital CEO built several valuable connections with some airline industry executives who had deep expertise in logistics.

Environment 250

Environment Self-aware Leadership Emotional Intelligence 250

Chart Your Course

OCTOBER 27, 2014

An airline sending text messages to customers about flight delays or billing departments sending reminder of upcoming invoices are two examples of anticipatory service. He recommends incorporating more technology, such as social media engagement and mobile communications, to achieve this goal. Live Chat Online.

Quality 182

Quality Succession White Paper Customer Loyalty 182

The Horizons Tracker

AUGUST 9, 2021

For instance, the data suggest that when commercial enterprises, such as banks and airlines, are privatized, they are able to produce significant efficiency improvements as a result. What’s more, it’s crucial that the right things are privatized and that they do so under the right regulatory regime.

Policies 131

Policies Airlines Efficiency Incentives 131

Women on Business

JANUARY 11, 2011

Often this meant trying to read Mapquest directions while driving on a highway or in the dark.

Press Release 160

Press Release Succession Discount PR 160

HR Digest

DECEMBER 26, 2019

As the workplace ethos changed with technological advances and a new generation of workers, the focus has shifted to employee management and performance and productivity. “I Diane Gherson is a trailblazer in introducing agile technologies in human resource processes. HR’s traditional role was payroll, benefits, and procedures.

Mayo 98

Mayo Human Resources Airlines Agility 98

Miles Anthony Smith

SEPTEMBER 20, 2016

Aviation Leadership Failures: 37 Worst Plane Crashes in History While many of these crashes happened in the early years of aviation, there have been a surprising number of airline disasters since the new millennium. United Airlines Flight 175: South Tower Attack on World Trade Center 3. Navy and perished in this airline disaster.

Airlines 40

Airlines Leadership Quality Engineering 40

Lead Change Blog

MAY 27, 2016

And of course even toy and entertainment companies have their own share of fun within their culture as well as in what they provide in services and products (the LEGO group).

Sports 170

Sports Airlines Wilde Environment 170

First Friday Book Synopsis

SEPTEMBER 26, 2011

The fleets of airline workers behind counters who issued tickets? The problem was not simply the loss of good jobs to workers in foreign nations but also automation… Remember bank tellers? Telephone operators? Service station attendants? These and millions of other jobs weren’t lost to globalization; they were lost to automation.

Airlines 100

Airlines Software Banking Globalization 100

CQ Net - Management skills for everyone!

APRIL 21, 2019

Of course, one of the reasons for this achievement is superior technology. However, without a crew that performs well technology would be useless. This is an outstanding achievement taking into consideration that global air traffic is on the rise and every new aircraft becomes technically more sophisticated.

CRM 76

CRM Resources Airlines Management 76

In the CEO Afterlife

SEPTEMBER 8, 2015

Thanks to technology, we have access to an endless source of data at our fingertips, at any place and at any time we choose. Technology gives us more and more data, but analyzing and understanding ‘more and more’ is arduous and time consuming. Now, I don’t want anyone to think that I don’t value information technology.

Power 100

Power Competitive Advantage Airlines Information 100

Skip Prichard

MARCH 3, 2021

Based on four years of global quantitative research, the book explores the tectonic shifts in consumer sentiment that have come about due to extreme technological immersion. This lack of trust extends into the world of technology, as well. Ed Bastian of Delta Airlines comes to mind.

Brand 125

Brand Storytelling Trends Content 125

HR Digest

SEPTEMBER 2, 2021

Delta Air Lines: The airline issued a vaccine mandate requiring unvaccinated workers to pay an additional $200 per month to remain on Delta’s health plan. Frontier Airlines: Denver-based Frontier Airlines announced a Covid-19 vaccine policy directing all employees to get inoculated by Oct. United Airlines: The U.S.

Company 98

Company Offshoring Airlines Banking 98

Coaching Tip

FEBRUARY 23, 2012

Winning in this environment requires more than new technology ; here are ten ways to become truly social in a world that is not just connected, but interconnected and interdependent: 1) Do away with one-way conversations. Sticking with Southwest Airlines, why do their flight attendants entertain their passengers? 6) Give trust away.

How To 110

How To Airlines Media Innovation 110

Eric Jacobson

NOVEMBER 25, 2024

Finally, as an unexpected special treat, Appendix B provides a fascinating History of Technology Timeline , starting with the first technological milestone dating back to more than two million years ago. And with the latest entry being 2023 – when Google released its generative AI natural language processing tool.

Entrepreneur 73

Entrepreneur Leadership Self-aware IPO 73

Strategy Driven

JULY 3, 2024

They do not usually move the cargo themselves but act as intermediaries between the shipper and various transportation services, including shipping lines, trucking companies, and airlines. Technology Integration Tracking and Visibility: Utilizing advanced tracking systems, freight forwarders provide real-time visibility of shipments.

Supply Chain 107

Supply Chain Contingency Plans Transportation Compliance 107

Talent Anarchy 1

AUGUST 26, 2023

It’s a massive sector that is continually evolving and adapting to the changing needs of society and technology. Technological Advancements The transportation industry is not immune to technological advancements. As a result, the industry offers exciting prospects for those interested in cutting-edge technologies.

Transportation 78

Transportation Career Airlines Industry 78

Sales Wolf Blog

NOVEMBER 1, 2010

Michael Haberman, HR Observations : "Hire Attitude vs. Aptitude": A Lesson From Disney - Southwest Airlines is famously known for having a talent management philosophy of "hire for attitude, train for skill"  Disney - another consistently high performing organization - shares that same philosophy towards employee selection.

Blog 157

Blog Middle Management Talent Management Human Resources 157

First Friday Book Synopsis

JANUARY 31, 2012

As a business strategist, facilitator, and speaker, Andrea has led more than 250 business innovation initiatives for global corporations, entrepreneurs, and organizations including Royal Dutch Shell (Asia-Pacific), Audi, Allstate, Continental Airlines, GM/OnStar, Hewlett-Packard, JP Morgan Chase, KPMG, the Houston Texans (NFL), and P.F. [.].

Airlines 70

Airlines Entrepreneur Globalization Innovation 70

The Horizons Tracker

JULY 21, 2020

Thankfully, for all of the challenges we’ve had with connectivity and so on, the technology infrastructure has largely supported the transition, and the rollout of 5G and continued development in areas such as augmented reality and telerobotics promise to make more of the work we do possible remotely. The future of work.

Long-term 94

Long-term Travel Airlines Technology 94

Chart Your Course

SEPTEMBER 21, 2015

These often include airline miles, concert tickets and gifts. This perk ensures your team always has updated technology to complete their work. You don’t have to be a Fortune 100 Company to provide great perks. Share credit card perks. Many companies get perks from using their company credit cards. Pass those perks to your employees.

Class 100

Class Airlines Bottom-up Survey 100

Eric Jacobson

JANUARY 27, 2024

Finally, as an unexpected special treat, Appendix B provides a fascinating History of Technology Timeline , starting with the first technological milestone dating back to more than two million years ago. And with the latest entry being 2023 – when Google released its generative AI natural language processing tool.

Entrepreneur 73

Entrepreneur Leadership Self-aware IPO 73

Frank Sonnenberg Online

JUNE 21, 2021

Change can involve the adoption of new technologies, reengineering, mergers and acquisitions, restructuring, culture blending, or any of a number of other forms. Some won’t mind taking a trip, just not in the direction you’re headed. Others will resist getting in the car at all. For most people, change is a big deal.

Hotels 129

Hotels Stress Resistance Restructuring 129

Eric Jacobson

NOVEMBER 3, 2020

“In the next ten to fifteen years, rapid change in a post-pandemic world and emerging technology will revolutionize nearly every job, eliminate some, and create new forms of work that we have yet to imagine,” says Deanna Mulligan , author of the new book, Hire Purpose: How Smart Companies Can Close The Skills Gap. It is the entire world.

Skills 65

Skills Company Shaw Crisis 65

Mills Scofield

APRIL 15, 2014

If I’m going to fly, I have to trust the airline to have sane, sober, skilled, alert pilots. Technology does not do much in a complex interaction (per McKinsey´s articles on interaction). This got us talking about trust – trusting people because of who they are personally vs. who they are professionally.

Efficiency 132

Efficiency Energy Senge Resources 132

The Horizons Tracker

NOVEMBER 23, 2020

Earlier this year I wrote about the 5th edition of the Technology at Work report from Oxford University and Citi, which found that over half of the U.S. Companies like Google have already said that their employees will be working from home into the summer of 2021, with other technology companies following suit.

Reis 82

Reis Transportation Real Estate Tourism 82

Mills Scofield

MAY 5, 2015

They are leading global airline, chemical, healthcare, pharmaceutical, and financial companies, among others. As a college student in this technological era, I’ve felt the constant burden of having to pursue a “practical” degree. Let's hear it from her. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~. My uncle pushes engineering.

CEO 70

CEO Microfinance Class Pharmaceuticals 70

Mills Scofield

MAY 5, 2015

They are leading global airline, chemical, healthcare, pharmaceutical, and financial companies, among others. As a college student in this technological era, I’ve felt the constant burden of having to pursue a “practical” degree. Let's hear it from her. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~. My uncle pushes engineering.

CEO 70

CEO Microfinance Class Pharmaceuticals 70