What Circuit City Learned About Valuing Employees
Harvard Business Review
OCTOBER 23, 2012
In 1960, 11 years after he founded the company that became Circuit City, my father Sam Wurtzel was reading a book he couldn't put down: The Human Side of Enterprise , by MIT professor Douglas McGregor. The next morning, he called McGregor's office and asked for a meeting with him. You cannot manage a workforce by computer.
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