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Here’s why: “Most organizations see leaders'' as drivers of results - exceeding sales quotas, deepening market share, boosting profits, etc. John Hunter , from Curious Cat Management Improvement Blog , says “ One item I think every leader should have in their IDP is to continue to improve coaching their staff. Tacy Byham, Ph.D.
That is one of the principles behind “ open-book management “, the systematic sharing of information about the nature of the enterprise. This approach clearly differs from that of traditional cultures, in which the common channel for new ideas is limited to an individual’s direct manager.
Markets change. I see the same impulse all the time with companies who sense something is wrong but then write it off to particular market conditions. Look at Apple with its map apology or Netflix with its DVD market shift as corporate examples of what happens when you listen — albeit slowly. Both of those were true.
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