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Chris Argyris concludes: “Put simply, people consistently act inconsistently; unaware of the contradiction between their espoused theory and theory in-use, the way they think they are acting and the way they really act.”. However, one of the biggest barriers to maintaining integrity is self-deception says Prof. In fact, we deceive ourselves.
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Most companies have leaders with the strong operational skills needed to maintain the status quo. That is one of the principles behind “ open-book management “, the systematic sharing of information about the nature of the enterprise. The following is a guest piece by Jessica Leitch, David Lancefield, and Mark Dawson.
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