Harvard Business Review

JANUARY 23, 2015

Ctrip management was concerned, however, that allowing employees to work from home could have a negative impact on their performance, so they wanted to test the policy before rolling it out to the entire company. Getting Work Done (20-Minute Manager Series). Leadership & Managing People Book. Further Reading. Add to Cart.

Policies 8

Policies Call Center Attitude Survey Hotels 8

Harvard Business Review

APRIL 4, 2013

According to the 2012 Taxpayer Attitude Survey, 87 percent of Americans believe that cheating on taxes is wrong. Moreover, 95 percent of those surveyed reported that their personal integrity affects their honest reporting on tax forms.

Ethics 8

Ethics Bottom-up Attitude Survey Insurance 8

Harvard Business Review

FEBRUARY 19, 2018

Accountability is the third key factor because, as the risk of incidents increases, users need recourse options, such as legal frameworks that hold businesses and institutions accountable or identity management systems. As we explained earlier, user behavior is more relevant as a trust measure than what users report in attitude surveys.

Survey 10

Survey Environment Technology Comparison 10