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By examining the rates of callbacks, or invitations to job interviews, for white and nonwhite applicants with equivalent qualifications, these studies provide high-quality measures of rates of discrimination in hiring. And in-person audits — done with trained pairs of testers, white and nonwhite — have participants apply for jobs.
In framing a definition of digital trust, we considered the factors that determine the quality of interactions between two parties using a digital medium: users, who are on the “giving” side of trust, and the companies that build the platforms. You can’t put equivalent investments in every market.
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