How Leadership Corresponds To Higher Staff Satisfaction
The Horizons Tracker
JULY 3, 2019
The scale of this truism (in tourism and hospitality at least) was underlined by a recent study from the University of East Anglia (UEA). This kind of psychologically safe environment is something that Harvard’s Amy Edmondson has written extensively about, but it appears it’s a culture that is lacking in the tourism sector.
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