Skip Prichard

JUNE 28, 2019

This question spurred frank and difficult conversations about why growth was stagnating, why employee attrition was happening, what it would take to effect real change (to culture, to policies and processes, to the product set, and to the customer experience), and who would have to step up to lead the charge.

Sull 73

Sull How To Insourcing Sharpe 73

Harvard Business Review

JANUARY 9, 2014

The key difference is the degree to which reps have taken advantage of new technology (largely built into their CRM system) to share and learn from one another. Record growth and profitability, increased rep engagement, and near-zero attrition. Its structure, skills, metrics, and rewards have mostly remained the same. The results?

Team 14

Team Metrics Compliance Attrition 14

Harvard Business Review

OCTOBER 16, 2018

ConnectMe leverages the world’s leading CRM cloud solution, Salesforce, to help organizations navigate the changing workplace and deliver an exceptional employee experience. We measure attrition numbers and patterns. To find out more, please visit www.Deloitte.com/connectme.

Technology 14

Technology Consultative Content Human Capital 14

Ask Atma

MAY 5, 2012

Customer attrition. CRM options (sales force, pipeliner, google apps…). Demographic analysis of individuals (potential customers) applying to become customers, and the levels of approval, rejections, and pending numbers. Status of existing customers. Repeat behavior. Turnover (i.e. Customer lifetime cycle and lifetime value.

Business Model 93

Business Model Ries Agility Entrepreneur 93

HR Digest

FEBRUARY 22, 2025

Strategic HRIS and IT Integration What it does: Syncs HR data with ERP or CRM systems, aligning people ops with enterprise goals, one of Oracles favorite flex. Workdays analytics can forecast attrition; AIHR predicts HRIS systems will soon sense morale dips, nudging managers to act. Its strategy, not just admin.

Compliance 52

Compliance Human Resources Trends Software 52