Harvard Business Review

APRIL 23, 2018

And, depot managers learned that some of the so-called “mistakes” that drivers were making were actually innovations they had created to streamline processes and still deliver everything on time. These innovations helped the company deliver better customer service. Other employee innovation ideas were larger.

Servant Leader 18

Servant Leader Leadership Banking Learning-by-Doing 18

Harvard Business Review

JUNE 7, 2012

In my last post , I argued that you should start process innovation by asking front-line workers how to improve their jobs. It's not easy, to be sure, but some companies have managed to spur their employees to innovation by observing a few principles. That's a good question. It also brought back work that had been outsourced.

Attrition 15

Attrition CFO Deming Outsourcing 15

Harvard Business Review

JUNE 7, 2012

In my last post , I argued that you should start process innovation by asking front-line workers how to improve their jobs. It's not easy, to be sure, but some companies have managed to spur their employees to innovation by observing a few principles. That's a good question. It also brought back work that had been outsourced.

Attrition 13

Attrition CFO Deming Outsourcing 13

Harvard Business Review

JULY 18, 2013

In 1914, Henry Ford famously more than doubled wages at his factories , mainly to fight attrition but also so that Ford''s assembly line workers could afford to buy the cars they were making. One is whether the doldrums the U.S. It''s a provocative argument, and it might even be right. But it''s unlikely that it''s the whole story.

Retail 11

Retail Attrition Globalization Short-term 11

Harvard Business Review

MARCH 26, 2015

Starting a global engineering operation “essentially doubles the expense for 6-12 months,” says former Informatica CTO, James Markarian. ” Anurag Garg, head of Polycom’s India Innovation Center echoes this, “Video conferencing as a tool is a big enabler for better collaboration with remote teams.”

Offshoring 8

Offshoring CTO Company Engineering 8

Harvard Business Review

MAY 28, 2015

.” When I see just how difficult and challenging it is for so many smart and talented organizations to innovate and adapt under pressure, I see people who are overeducated and undertrained. Before we redid the course, SEAL sniper school had an average attrition rate of about 30 percent. That scares me. They are self-motivators.

Training 8

Training Education Incentives Leadership 8

Harvard Business Review

OCTOBER 25, 2017

Selling products limits the revenues you can make from clients: Unless you are innovating and continually updating your product offering, customer attrition tends to be high, and incentivizing repurchases can be hard. Its success was achieved by a culture of innovation and the speedy introduction of new products.

Project 8

Project Productivity Products Health Care 8

Harvard Business Review

NOVEMBER 4, 2013

He was the head of operations at Parivar, a midsize Chennai-based IT services company. Some studies show that the more frequently employees move around within an industry, the more innovative it becomes.”. Parivar had just finished its annual innovation process. “How long is this list of escapees?” This isn’t our problem.

Case Study 8

Case Study Cost Proposal Attrition 8

HR Digest

JUNE 24, 2023

Understanding HR Analytics The Evolution of HR Management Over the past century, HR management has undergone a remarkable transformation, evolving from an operational discipline to a strategic function. Optimized HR Operations: HR analytics streamlines HR processes by automating data collection, analysis, and reporting.

Metrics 98

Metrics Trends Compliance Analysis 98

Harvard Business Review

OCTOBER 26, 2016

Instead she was ramping up mobile-banking operations—which competitors were also doing—and looking to experiment with something more innovative: partnerships with supermarkets and electronics stores that would allow FDM to set up kiosks within them. “Also, we don’t know that the model will work.

Case Study 8

Case Study CEO Banking Agility 8

Harvard Business Review

JANUARY 17, 2018

So in addition to overseeing our portion of the operation, I became a conduit, doing my best to build relationships between my staff and the folks at headquarters. Cisco found that face-to-face relationships in particular are a boon to effective collaboration, which improves productivity, efficiency, and innovation.

Attrition 8

Attrition Self-aware Learning-by-Doing Emotional Intelligence 8