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Building a Digital-First Culture: The Chief Digital Officer’s Blueprint

N2Growth Blog

Leadership capabilities are paramount, as the CDO must inspire and guide teams through transformative changes. This holistic strategy should encompass all business areas, including operations, finance, marketing, and customer service. This alignment ensures that digital investments drive growth and enhance competitive advantage.

Agility 243
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Moving Beyond Company Organization Silos: Lessons from the Aviation Industry

Leading Blog

Even worse, functional processes — finance, human resources, sales, etc. logistics, and finance. A study by McKinsey specific to the business-to-business (B2B) area suggests that businesses that optimize QTC for end-to-end accountability significantly outperform peers that don’t. finance, I.T., Recall how the U.S.

Industry 297
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N2Growth Blog

LeadsandBids.com A virtual platform offering a network of services and proposes to bring contractors, property owners, finance, insurance, real estate and other pertinent services together.

Directory 170
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The Rise of the Chief Customer Officer

Harvard Business Review

The role exists in B2B and B2C firms as diverse as Allstate, Dunkin' Brands, USAA, Philips Electronics, FedEx, the Cleveland Clinic, and SAP. Sometimes it's new leadership that spurs action, other times efforts percolating within companies capture executives' attention. Consider one example.

B2C 15
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What Big Companies Can Learn from the Success of the Unicorns

Harvard Business Review

Palantir, a B2B company founded in 2004 and offering a suite of software applications for integrating, visualizing, and analysing data, has around 1,500 employees worldwide and is valued around $20 billion today. .” Financed by VC firms. Unicorns are: Small in size. Airbnb has raised approximately $2.3

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Before You Link Pay to Customer Feedback: Five Essentials

Harvard Business Review

Bain research shows that leading companies can achieve 60% or better response rates in B2B companies and 30% or more in most B2C situations. Your CFO and finance team can take a leadership role here. A clear link to financial and strategic outcomes. Your customer metrics must correlate with financial and strategic goals.

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Global Companies Need to Adopt Agile Pricing in Emerging Markets

Harvard Business Review

For instance, one of our B2B clients raised prices by 15-20% following a currency depreciation. One of our clients learned this as its business in Ukraine was facing rapid currency depreciation, and its finance department, whose ultimate priority was revenue collection, switched to USD pricing. That can have disastrous consequences.

Price 8