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by John • October 30, 2011 • HumanResources , Leadership , Marketing , Strategy • 4 Comments. Here’s how the Fortis B2B team define themselves: Natural gas is our business. At Fortis we help businesses use natural gas more efficiently, save energy and seek innovative energy solutions to save money.
They need to innovate , they need to meet the changing expectations of customers. To do this front line employees need to be trusted with the resources required. For those of us in b2b and thing this analogy is irrelevant – think again. As the pace of change increases, firms of all sizes need to adapt fast.
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