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How To Get Started With Digital Transformation

The Horizons Tracker

Given this mixed record of success and the inherent complexity of adopting technologies that can often be a world away from what you are used to, it’s perhaps understandable that many managers are reluctant to venture down such an uncertain path. Using digital technology to better engage with customers and sell more effectively.

B2B 143
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First Look: Leadership Books for February 2020

Leading Blog

His own special innovation, it's a nonjudg­mental, nonreactive way of coolly assessing problems and analyzing crises, a mode of attack that offers luminous clarity and su­preme calm in the critical moments before taking decisive action. In B2B and B2C? Most businesses identify six key digital technologies?artificial

Books 334
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Impressive Skills to Put on a Resume

HR Digest

These include Basic Skills, Technical Skills, Management Skills, and People Skills. Time Management . Innovation . People management . Technological savviness. B2B Marketing. Keep in mind that hiring managers are professionals with their own set of standards —so treat your resume the same way!

Skills 111
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How Leaders Can Help Develop Customer Service Strategies

Tanveer Naseer

A customer focused business, whether B2C or B2B (we all have customers), is more profitable and has greater longevity. To ensure this works, make sure that your executives and team management are not only part of the change, but act as the motivational leaders, paving the way through example and confidence building.

Strategy 267
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How Leaders Can Help Develop Customer Service Strategies

Tanveer Naseer

A customer focused business, whether B2C or B2B (we all have customers), is more profitable and has greater longevity. To ensure this works, make sure that your executives and team management are not only part of the change, but act as the motivational leaders, paving the way through example and confidence building.

Strategy 267
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Why B2B Companies Struggle with Collaborative Innovation

Harvard Business Review

Collaborative innovation is a hot topic in the B2C space, where it overlaps with crowdsourcing, but we see B2B players taking an interest as well. Nonetheless, innovating with customers should work well in B2B, as it should give companies a deeper knowledge of their customers and promote a trusting relationship.

B2B 8
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What's The Future Of Business By Brian Solis

Eric Jacobson

You can likely already imagine that I consider this a must-read book for any business owner and any leader -- even leaders who manage businesses that don't directly connect with consumers. Technology and innovation is only accelerating. What is B2B or B2C truly about any way? it's not slowing down. It's a time to lead!

B2B 55