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Building a Digital-First Culture: The Chief Digital Officer’s Blueprint

N2Growth Blog

Leadership capabilities are paramount, as the CDO must inspire and guide teams through transformative changes. The capacity to identify potential disruptions and utilize digital tools to develop solutions is a hallmark of effective digital leadership. Addressing these challenges requires strategic planning and effective management.

Agility 404
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Why companies win by building relationships

Lead on Purpose

For too many companies, business-to-business (B2B) customer engagement is dismally low. B2B companies are more likely to be successful and secure in their customer relationships if they help their customers succeed. The more a B2B company helps its customers perform, the more essential it becomes.

B2B 251
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First Look: Leadership Books for February 2020

Leading Blog

Here's a look at some of the best leadership books to be released in February 2020. When it comes to improving customer experiences, trying out new business models, or developing new products, even the most experienced managers often get it wrong. In B2B and B2C? Don't miss out on other great new and future releases.

Books 304
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Slow Down, Sell Faster - CEO Blog - Time Leadership

CEO Blog

CEO Blog - Time Leadership Friday, December 31, 2010 Slow Down, Sell Faster I am really enjoying the snow. This is where my Time Management systems kick in to make sure I am getting the right things done. I would consider it a must read for anyone selling big ticket products particularly in a B2B environment. Beautiful.

Blog 190
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How Leaders Can Help Develop Customer Service Strategies

Tanveer Naseer

A customer focused business, whether B2C or B2B (we all have customers), is more profitable and has greater longevity. To become a successful customer focused business, your leadership must develop a holistic strategy that impacts every department, and revolutionizes the way you do business. Leadership is the driving force of strategy.

Strategy 267
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How Leaders Can Help Develop Customer Service Strategies

Tanveer Naseer

A customer focused business, whether B2C or B2B (we all have customers), is more profitable and has greater longevity. To become a successful customer focused business, your leadership must develop a holistic strategy that impacts every department, and revolutionizes the way you do business. Leadership is the driving force of strategy.

Strategy 267
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Moving Beyond Company Organization Silos: Lessons from the Aviation Industry

Leading Blog

Between surging demand, labor shortages, outdated air traffic management, and travel reservation I.T. Synchronize siloed processes : Imagine if ATC activities were standard but siloed off from other aviation processes, such as airport gate management. I F YOU’VE HAD to be on a plane in the last year or so, especially within the U.S.,

Industry 333