N2Growth Blog

SEPTEMBER 28, 2020

Find HR’s hand (in a good way) in everything as an enabler and contributor to operations flowing all the way through to customer/client satisfaction. With a diverse background in human resources, information technology, and operations, his business and leadership acumen is only exceeded by his commitment to making others better.

Human Resources 476

Human Resources Globalization Resources Diversity 476

Strategy Driven

FEBRUARY 21, 2020

That being the case, it’s not uncommon to see much of a business’s finances go directly into making sure their IT services continue to run smoothly. Streamlined Operations Will Save You Money. These streamline operations will allow you to not only better serve your customers, but will save you money as well.

Budgeting 66

Budgeting B2C B2B Price 66

Strategy Driven

SEPTEMBER 2, 2021

However, any progress made in other aspects of the business will be rendered futile if the finances aren’t in good health. When supported by the right courier partnerships and help from an accountant, you should be positioned to keep your finances in a good place. #7. Your Approach To Operations Is Key.

Brand 111

Brand Audience USP B2C 111

Harvard Business Review

APRIL 18, 2011

The role exists in B2B and B2C firms as diverse as Allstate, Dunkin' Brands, USAA, Philips Electronics, FedEx, the Cleveland Clinic, and SAP. About one quarter of these CCOs formerly held operations positions. Who are these new customer experience executives — and why do companies appoint them?

B2C 15

B2C B2B Forrester Budgeting 15

Harvard Business Review

SEPTEMBER 22, 2011

In most larger companies, you'll need to generate roughly 200+ responses per operating unit per period. Bain research shows that leading companies can achieve 60% or better response rates in B2B companies and 30% or more in most B2C situations. Your CFO and finance team can take a leadership role here.

Incentives 12

Incentives Sample Metrics Customer Loyalty 12

Harvard Business Review

DECEMBER 15, 2017

Based on our experience of working with numerous companies operating in India across different industries, we find that a simple yet powerful four-step framework helps companies effectively prioritize markets in the country: Step 1: Measure risk-adjusted opportunity. Step 2: Measure operating environment.

Strategy 8

Strategy Operations Policies Environment 8

Harvard Business Review

JULY 19, 2017

If you build a team that brings in operations, sales, finance, and the executive suite, you are more likely to figure out where the real bottlenecks and opportunities are, and you are more likely to come up with practical solutions that actually start solving them.

USP 8

USP Airlines Products Productivity 8