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Venetian mariners in the 13th century established a KPI that remains critical today: return on investment. One thing we do know for sure is that, in the early 1990s, Robert Kaplan and David Norton invented the balancedscorecard , a tool to monitor performance that wasn’t solely related to financial progress.
Review all Key Performance Indicators (KPI) and select the top eight Choose two from each of the four BalancedScorecard categories. The KPIs you select should drive the outcomes you and your organization hope to achieve.
But in truth businesses rarely focus on only profitability; most strive to satisfy various stakeholders and meet the goals of balancedscorecards. First: Market share is a dangerous key performance indicator (KPI). Business models Pricing Balancedscorecard'
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