Remove Benchmarking Remove Comparison Remove Innovation Remove Leadership
article thumbnail

Professional Services Maturity Model – Request for participation.

Rajesh Setty

Here you’ll find more than 1500 articles and mini-sagas on entrepreneurship, leadership, creativity and simply how to distinguish yourself. Both the maturity concepts and the benchmark have met with incredible success. Over 500 firms are now using the Service Maturity Model to benchmark their organizations and work toward optimization.

article thumbnail

The Big Picture of Business – Quality is Important for Business: Real Quality vs. Arbitrary Metrics

Strategy Driven

Faster innovation. Benchmark measurements of accomplishments. It will provide comparisons between the realities and perceptions that are held. Paying attention to quality can realize: Lower operating costs. Research shows they can be cut in half. Premium pricing for preferred goods/services. Customer retention. Higher sales.

Quality 50
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The 5 Requirements of a Truly Innovative Company

Harvard Business Review

Can you think of any business topic that’s been hotter for longer than innovation? In a McKinsey poll , 94% of the managers surveyed said they were dissatisfied with their company’s innovation performance. And yet when it comes to innovation, the gap between aspiration and accomplishment seems as big as ever.

article thumbnail

The Big Picture of Business: The Realities of Networking

Strategy Driven

He had been using a pale-by-comparison, low-expertise competitor, and I thought he surely would want to grade up to the best. Leadership Programs Community stewardship – for the right reasons – is wonderful. Leadership programs exist in every major city. Keep it in balance.

article thumbnail

The Mayo Clinic Model for Running a Value-Improvement Program

Harvard Business Review

Each Mayo Clinic value-improvement project must: gain senior leadership support, including an approved charter. Gain senior leadership support. Every Mayo value-improvement project tests one or more innovations for improving the value of care. select a project team with the right skill sets. test process-improvement suggestions.

Mayo 8