The Big Picture of Business – Quality is Important for Business: Real Quality vs. Arbitrary Metrics
Strategy Driven
FEBRUARY 6, 2015
Make-good efforts cost more on the back end than doing things right on the front end. It applies to service industries and manufacturing operations. Research shows the by-product costs of poor quality are high for any business, up to 40 percent. Paying attention to quality can realize: Lower operating costs.
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