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This is used to convert knowledge and innovative ideas into high-value products. At one client, my colleague, Graciella Beyers, and I, identified dozens of unique processes that were executed each time a new product was developed and released to the market. Not to mention the many processes managed in e-mail and Excel.
Henry Beyer walked up to a Mini Cooper in the city parking lot across the street from his office in downtown Houston. I worry that if we gobble the company up and treat it like a business unit, we won''t innovate on our existing model.". He waved his brand-new VillageCar card near the door handle and got in. "It
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