Terry Starbucker

NOVEMBER 20, 2016

I’ve experienced that plenty of times in my career, at one moment preaching about a “BHAG” – the Big, Hairy Audacious Goal – and just a few moments later drilling down and coming to terms on a missed quarterly target) . Unrealistic budgets and operational goals are morale (and job) killers.

BHAG 391

BHAG Company Short-term Long-term 391

The Practical Leader

APRIL 27, 2022

” That’s a BHAG (Big Hairy Audacious Goal) I’ve pursued most of my career! Let purpose drive your strategy and operations. The CEO’s redefinition of his role from operational manager to purposeful leader , has been one of the key factors in the strong success this hospital had in shifting its culture.

Leadership 75

Leadership BHAG CEO Cooper 75

Terry Starbucker

FEBRUARY 13, 2011

Once upon a time, there was a little girl called Goldilocks…… I’ve done a lot of budgeting, planning, and goal setting over the course of my career. This was a goal typically tied to an operating metric, like the Net Promoter Score, or the company’s “fault rate&# (i.e.

Goal 283

Goal CPA BHAG Kaizen 283