The Big Picture of Business – Quality is Important for Business: Real Quality vs. Arbitrary Metrics
Strategy Driven
FEBRUARY 6, 2015
Total Quality Management (TQM) is recognized as a prerequisite for survival. TQM has increased profitability in some corporations up to six times. This is not something that can be conducted alone by internal human resources departments. Books typically valued from $14.95 – $29.95 Customer retention.
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