Chartered Management Institute

MARCH 22, 2012

I wrote recently about the importance of placing people at the heart of your process improvement efforts and avoiding the trap of focusing on technology. The key to achieving this is having organisational development as a core part of what your HR department does, with process improvement then a key part of that continuous improvement.

Process 69

Process BPM Compliance Software 69

Strategy Driven

JUNE 26, 2014

Many thanks to my colleague Jerry Talley for initially developing this concept of a Macro Map. Some organizations create a Business Architecture graphic to show how business strategy, functions, processes, technology and data relate. Want to learn more about BPM metrics? A Macro Map can help. About the Author.

Process 57

Process Strategy BPM Metrics 57

CO2

JULY 6, 2011

Hearing my heart rate monitor (provided by our sponsor EKHO ) signal that my heart elevated over 152 bpm (target rate), Sue said, “Gary, you’re doing great! I know that No Barriers learned a lot from this year’s challenge about the equipment that needed to be developed to make this kind of experience possible.

Ryan 104

Ryan Team BPM Short-term 104

Harvard Business Review

MARCH 7, 2011

When they set out to turn around processes that have become woefully inefficient or ineffective, most companies choose one of four process improvement "religions": Lean , Six Sigma , Business Reengineering or Business Process Management (BPM). Most missionaries of the BPM religion come from a heritage in information technology.

Six Sigma 15

Six Sigma BPM Process Hammer 15

Harvard Business Review

FEBRUARY 8, 2018

Theories and practices of management often spring from the opportunities created by new technologies. Client-server technology begat enterprise resource planning systems, and the consequent system-wide visibility that was required for what we call business process management (BPM). How organizations are changing.

Management 15

Management Software BPM Technology 15

Harvard Business Review

MARCH 23, 2011

Fed by consultants, gurus, technology vendors, and academics, their enthusiasm for a particular process improvement method takes on a religious tone (as I described in my last post.) To understand the strengths and weaknesses of different process religions, develop a network of people with experience in each one.

Six Sigma 15

Six Sigma TQM Kaizen Balanced Scorecard 15