Remove Brand Management Remove Energy Remove Innovation
article thumbnail

Is Your Leadership Creating an Energy Crisis?

The Practical Leader

Their reputation or “leadership brand” has become as critical to their success as the company brand they are selling in their market. Brand management is an inside job. External brand management is multiplied or minimized by workplace culture. They brand themselves and the workplace.

Energy 52
article thumbnail

Finding the Right Chief Experience Officer

N2Growth Blog

With an acute focus on customer experience, the CXO taps into vast reserves of customer data to craft innovative solutions that enhance user experiences, boost satisfaction, and build lasting loyalty. Leadership and Innovation: Proven track record of leading transformative change and fostering a culture of innovation.

Diversity 195
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Is Your Culture Powering or Souring Your Brand?

The Practical Leader

That’s brand management in many companies. But poor service experiences don’t match the brand promise. Brand management is an inside job. External brand management is multiplied or minimized by workplace culture. They brand themselves and the workplace.

Brand 94
article thumbnail

Retention and Development of Great Talent

Coaching Tip

For example, when a global brand manager and a local sales organization share responsibilities, and are rewarded for working together, they will fight for their interests so that both the global brand and the local market are addressed. Talented people thrive on that kind of energy.

article thumbnail

A.G. Lafley vs. Steve Jobs

Harvard Business Review

Lafley on my "Innovation Mount Rushmore" as a reminder of the importance of investing time and energy to understand the target market. It feels like a classic battle — the scientific approach of a company that launches 80 market research studies a day versus the intuitive touch of the iconic innovator of our time.

article thumbnail

Surprise Is Still the Most Powerful Marketing Tool

Harvard Business Review

Data-rich practices such as econometric modeling, analytics and copy-testing offer brand managers an alluring promise of precision and predictability. Thinking in terms of desired consumer behavior can unlock innovative strategies. The same thing is happening in marketing organizations. Pull lever X, out will pop Y as a result.

Tools 14
article thumbnail

The Top Six Innovation Ideas of 2011

Harvard Business Review

These six ideas emerged in 2010 as powerful "innovation invitations" and seem sure to intensify in power and influence. They'll increasingly be a source of, and resource for, innovation differentiation in 2011, if not for your organization, then for the firm you most dread competing against. That's right. Contestification.