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Open Innovation: co-creation, and intrapreneurship

Innovation Excellence

Previously he ran Icon Medialab’s brand consultancy arm in Sweden. Before he joined Icon, Nicholas had his own branding consultancy in the UK, was a director of a design group and was an account director in an advertising agency. He shares with us his thoughts on open innovation, brands co-creation, and intrapreneurship.

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A New Framework for Customer Segmentation

Harvard Business Review

For us, this exchange was the culmination of a reflection that had started in the classroom and in client engagements, where we were finding an increasing disconnect between telling people about segmentation, targeting and positioning on the one hand, and about the increasing shift of control from brands to consumers, on the other.