Bureaucracy Innovation Waterman 
Leading Blog
DECEMBER 5, 2022
I IN 1982, Tom Peters and Bob Waterman released In Search of Excellence: Lessons from America’s Best-Run Companies. Yet, Peters and Waterman pointed out that there were bright spots in the economy. Ongoing innovation with new products, services, and processes through autonomy and entrepreneurship. Feel familiar? Perhaps not.
Harvard Business Review
MAY 5, 2015
It includes Mary Parker Follett (1920s), Elton Mayo and Chester Barnard (1930s), Abraham Maslow (1940s), Douglas McGregor (1960s), Peter Drucker (1970s), Peters and Waterman (1980s), Katzenbach and Smith (1990s), and Gary Hamel (2000s). One reason is that an unholy alliance links shareholder value theory and hierarchical bureaucracy.
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