Remove Bureaucracy Remove Management Remove Time to Market
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Bureaucracy Can Drain Your Company’s Energy. Agile Can Restore It.

Harvard Business Review

Believe it or not, bureaucracy was once a progressive innovation. The German sociologist Max Weber famously praised bureaucracy’s rationality and efficiencies. Today, most people work in some sort of bureaucracy — and according to Gallup, 85% of employees around the world feel disengaged from their work.

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How IBM, Intuit, and Rich Products Became More Customer-Centric

Harvard Business Review

Phil Gilbert , general manager of IBM Design: “In design thinking, you need to listen to the people doing the job, while in continuous delivery you don’t need to talk to users; you just monitor what they do on the web.” But as Intuit grew, informality and entrepreneurship began to morph into procedure and bureaucracy.