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Remove Bureaucracy Remove Operations Remove Time to Market
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Bureaucracy Can Drain Your Company’s Energy. Agile Can Restore It.

Harvard Business Review

MAY 22, 2018

Believe it or not, bureaucracy was once a progressive innovation. Its hierarchical authority, specialized division of labor, and standard operating procedures enabled companies to grow far larger than they had ever been. The German sociologist Max Weber famously praised bureaucracy’s rationality and efficiencies.

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Bureaucracy Agility Energy Constraint 11
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How IBM, Intuit, and Rich Products Became More Customer-Centric

Harvard Business Review

JUNE 17, 2015

Yet wanting to be closer with customers, and knowing what actual, operational pathways to take in order to achieve this are two very different things. The Future of Operations. But as Intuit grew, informality and entrepreneurship began to morph into procedure and bureaucracy. Insight Center. Sponsored by GE Corporate.

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