Harvard Business Review

JUNE 8, 2018

In 2016, former American Express CEO Ken Chenault tasked chief human resource officer Kevin Cox with finding new opportunities that would drive innovation and revenue growth. What might business models of the future look like? American Express. J&J wants leaders to understand: What creates disruption?

Development 15

Development Participative Conference Innovation 15

Harvard Business Review

NOVEMBER 20, 2015

When your company is in trouble — a new competitor or technology threatens your business model, your cost structure changes, the economy tanks — you have one job as a leader: to get the company back on track. The crisis provides compelling reason for change and, if companies can weather it, they can emerge stronger.

Crisis 8

Crisis Banking CEO Business Model 8

Harvard Business Review

OCTOBER 2, 2018

At Hootsuite, the social media management platform, marketing and human resources executives collaborate to do this. From the very first interaction with prospective employees, organizations should make thinking about customers and their needs a clear priority.

Learning-by-Doing 15

Learning-by-Doing Short-term Participative Human Resources 15