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How To Maximize Your Call Center Productivity – Call Center Incentive Program Ideas

Strategy Driven

This is especially true in call centers, where a highly stressful working environment can make it difficult for the employees to remain in their position for a longer time. Out of those organizations, more than 70% have different call center incentive programs, ranging from 3 to 6. Call Center Incentive Ideas.

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How Women of Color Get to Senior Management

Harvard Business Review

They were employed in midlevel to upper-midlevel management positions in strategy, finance, marketing, legal, operations, and technology functions. The women in my sample were asked to think back on two defining career moments that best prepared them to advance. How People Get Ahead.

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The Curious Downside of an Owner’s Mindset

Harvard Business Review

Under the guise of acting like owners, many leaders operate as bureaucrats or, far worse, in some cases as personal-wealth maximizers. Though there are many drivers of short-term thinking in business today, wealth maximization motives of leaders is certainly one of them. But there is a problem with the owner’s mindset.