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Experiment with Organizational Change Before Going All In

Harvard Business Review

Say you introduce an innovative new customer-relationship-management (CRM) tool for your sales force, and revenue increases by 15%. When such simple randomization is not feasible due to logistics, ethics, cost, or sample size, more sophisticated analytical techniques can be employed. The change is a success, right? Maybe or maybe not.

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What is HRIS? Your Guide to HRIS Features and Benefits

HR Digest

Use case: A Newark call center with remote agents uses SAP SuccessFactors to track shifts. Strategic HRIS and IT Integration What it does: Syncs HR data with ERP or CRM systems, aligning people ops with enterprise goals, one of Oracles favorite flex. Its strategy, not just admin. You won’t know unless you track the data.