Harvard Business Review

OCTOBER 23, 2012

In a few minutes, the secretary called back and arranged an appointment for the next day. What excited Sam was McGregor's clear and compelling articulation of the personnel (today, we say "human resources") policies in which he instinctively believed. It was also central to how Sam built Circuit City.

McGregor 8

McGregor Human Resources Retail Taylorism 8

Harvard Business Review

MAY 28, 2014

Shiny new HR practices should motivate savvy conversations , not just imitation. Another context element is that this policy applies to call centers, which employ a large number of people doing jobs that are similar, easily described, and familiar to most applicants. Hiring Human resources Leadership'

Supply Chain 8

Supply Chain Policies Sample Human Resources 8

Harvard Business Review

AUGUST 5, 2014

That means churning through data to find insights that others haven’t seen and then developing the organizational capability to act on them faster and better to drive above-market growth. More importantly, the CMO then needs to motivate and help drive the required changes through the organization.

P&L 9

P&L Banking Marketing Call Center 9