Remove Call Center Remove Management Remove Marketing Remove Motivation
article thumbnail

Deep Motivations, Not Competencies, Drive Leadership Performance

The Empowered Buisness

You could gain access to the underlying motivators that drive a leader or employee to do their best work? It’s called motivational profiling. Your underlying (and often unconscious) attitudes and motivations determine what you pay attention to and focus on in your leadership role. Dominant motivation driver.

article thumbnail

Working from Home with A Disability

Strategy Driven

Home call center or customer support agent. It is fairly straight forward to set up an online business, there are many apps and software to manage your finances and invoicing and it is quick and easy to get professional websites and marketing material produced. Online tutoring. Freelance writing. Transcription.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Why Great Leadership Can Always Use More Cowbell

Terry Starbucker

Was this just another of my crazy ideas that would make people shake their heads and question my methods and motives? We came up with a cover letter to go with the shirt, personally signed by me, and then, at our weekly management conference calls, I started to hand them out. said another manager, with just a bit of disbelief.

article thumbnail

Can You Really Turn a Hobby into a Business? part 3 of 3

Strategy Driven

No one else is going to create the environment, motivation, and drive you need to get things accomplished. He is accountable for the commercial, channel, product and marketing strategy for Sage One worldwide. Nick was previously Head of Sage One for Sage UK, and prior to that, Head of Marketing for the Accountants Division at Sage.

Simon 50
article thumbnail

How Women of Color Get to Senior Management

Harvard Business Review

To increase diversity at senior executive levels, more must be known about one group in particular: women of color in midlevel leadership, who successfully developed and progressed beyond individual contributor and first-line management. How did (or didn’t) managers play a role? They pursue management challenges.

article thumbnail

An Emotional Connection Matters More than Customer Satisfaction

Harvard Business Review

Insight Center. Measuring Marketing Insights. Many companies are busy mapping their customer experience and tracking customer activity across physical stores, call centers, e-commerce sites, and social media, gathering mountains of data from their own surveys, customer tracking systems, loyalty programs, and third-party providers.

Retail 14
article thumbnail

There Are Two Types of Performance — but Most Organizations Only Focus on One

Harvard Business Review

Precision made it easy for managers to oversee their employees. Every spot on every line was visible to managers. But Bernstein and his team observed that when managers were not watching, employees secretly developed and shared better ways of doing the work. These stats were reviewed by managers every week.